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BMW of Salem

Salem, OR

4.8
668 Reviews
Allow BMW of Salem to introduce ourselves Some drivers from Salem know us as their neighbors. Others from Eugene, Beaverton, Keizer and Corvallis know us as the new BMW dealership in the area. Others - for the integrity of our used car collection, BMW parts, service and repairs. Still others - our straightforward auto financing. There are even those who know us in all of these different capacities. In short, BMW of Salem is a comprehensive BMW and used car center. That means, anything you could want that relates to either new BMW models or used cars - from a simple answer to a repair to a direct explanation of cost - you can find right here, under one roof. That's our story. We hope to have the opportunity to learn yours soon.
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1151 Van Ness Ave NE

Salem, OR

97301

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Showing 668 reviews

March 27, 2023

Content overall with the performed service. I was disappointed however that I got into my car and the TPM warning came up. This was not posted anywhere on the list of diagnosed problems nor was More

by katieweerts
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

BMW of Salem responded

Hi Katie, I’m sorry to learn the TPM warning remained on your dash prior to service, as our team always aims to resolve all customer concerns at the time of service. When you have a moment, please reach out to me directly so that we can work together to get this resolved for you. 971-273-4377 Chase Petersen Service Manager

March 27, 2023

Highly recommend always on time and calls to tell me what is going on takes good care of customers More

by Kefrasia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe
Mar 29, 2023 -

BMW of Salem responded

Thank you for returning to BMW of Salem, Kefrasia. It is always a pleasure having a familiar face back in for service. Our team greatly appreciates the recommendation you have shared here, and we look forward to your next visit. Until then, safe travels.

March 26, 2023

This is a very nice dealership as well as a having a nice environment to do homework in More

by kelly
Recommend Dealer
Yes
Employees Worked With
joe gomez
Mar 27, 2023 -

BMW of Salem responded

It was a pleasure having you, Kelly! I'm pleased to see you were able to utilize our waiting area to complete some work of your own, and would like to thank you for this 5-star rating. Should any future automotive needs arise, please keep BMW of Salem top of mind!

March 24, 2023

I trust the service department to take excellent care of my now 9 year old BMW X1. They keep me informed during the appointment as well as help me plan for the future. I can stay at the dealership while the More

by Pwrinkus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Winer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

BMW of Salem responded

Thank you for continuing to bring your vehicle to our team at BMW of Salem. We are happy to know Aaron has continuously provided you with excellent experiences, and we look forward to continuing providing this high-level care for years to come.

March 24, 2023

Excellent service advisor experience with Jerry! Salem’s tech videos showcasing service recommendations is a huge value-add! More

by zachlittlefield@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
Mar 27, 2023 -

BMW of Salem responded

Hey Zach, we are pleased to see you have found our new service video implementation to be valuable! Thank you for sharing this kind feedback and taking the time to recognize our team member, Jerry. We look forward to your next service here at BMW of Salem.

March 21, 2023

Gerardo in service dept was extremely helpful and service for new tires went well and quickly. More

by dmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gerardo
Mar 22, 2023 -

BMW of Salem responded

Thank you for bringing your vehicle to our team at BMW of Salem for new tires! We are more than happy to have worked efficiently to get you back on the road in no-time. For any future automotive needs, please don't hesitate to reach out.

March 20, 2023

To make this short, coming in to diagnose my BMW was a breeze. Gerardo kept me in the loop and reassured me in what was going on with my vehicle and made me feel comfortable that I was getting the proper More

by adrian2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Reck
Mar 20, 2023 -

BMW of Salem responded

Adrian, ensuring you were informed and comfortable with the service performed by our team was a pleasure. Thank you for taking the time to share this review, we look forward to your next appointment here at aBMW of Salem!

March 19, 2023

They are friendly, knowledgeable, they are very willing to help you out with whatever you need. Their service is great I recommend Mr. Gary More

by Vexxed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Glaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

BMW of Salem responded

Providing quality and knowledgeable service is our pleasure! Thank you for choosing to bring your vehicles to our team at BMW of Salem. We hope to work with you again down the road.

March 19, 2023

Everyone in the service department was great. I especially liked the video inspection by the tech when the service was complete. More

by Jvandeusen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gomez
Mar 20, 2023 -

BMW of Salem responded

We are pleased to see you found our video inspection to be helpful, and would like to taking you for taking the time to share this review of our team. Your business is greatly appreciated here at BMW of Salem.

March 16, 2023

Would definitely recommend this dealership. The process was seamless from sales to financing. And I am absolutely in love with my new car! More

by ktread4lsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Manheimer, Daniel Barreto
Mar 16, 2023 -

BMW of Salem responded

Congratulations on your new car! We're happy to know we have earned your recommendation for your automotive needs. We hope to serve you again here at BMW of Salem.

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