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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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September 13, 2023

Hello BMW Roseville. Thank you for the opportunity to give feedback. Nghia is excellent! I look forward to my visits to BMW, for I know Nghia will be there and will give More

by MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia.
Sep 17, 2023 -

BMW of Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future.

September 11, 2023

I highly recommendig BMW Roseville. Working personnel are very professional and positive. Nyphon was positive and kind, he did his work fast and good. Hi booked free ride to my offic More

by Arsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyphon
Sep 14, 2023 -

BMW of Roseville responded

Hello Arsen, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2023

I always get great service from this location. My service advisor gets me in right away and keeps me updated throughout the entire process. It's always a quick, easy experience, I love it. More

by victorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Sep 15, 2023 -

BMW of Roseville responded

Hello, we are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

Great customer service. Service person very professional and listen to my needs. I will recommend this dealership to my friends. More

by eddyiyoha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 12, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 31, 2023

I worked with Laura in the service department a few times. She has always been so helpful and nice. I really appreciate her communication with me and she takes the stress out of having to bring my car More

by tchaney1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Sep 04, 2023 -

BMW of Roseville responded

Hi, Our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!

August 29, 2023

Great service experience. Fast, professional service. Staff are great. Highly recommend. My car was ready before the time. More

by cp.giuliano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Sep 04, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future.

August 28, 2023

I’ve been coming to this dealership for years. The dealership has a nice lobby/building and the service is always great. Service advisor Laura Steven’s is fantastic. Highly recommend her. She’s kn More

by Cynthia J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Sep 03, 2023 -

BMW of Roseville responded

Hi Cynthia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 25, 2023

Bmw dealership is clean and organized. My service advisor Nghia Nguyen is a great guy. Highly recommend him. Keeps me updated on the status of my car. Everything went smoothly. More

by nes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Aug 29, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to leave a review for us at BMW of Roseville. We're happy we could meet your expectations! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

The customer service representative displayed attentiveness and courtesy. Nevertheless, the mechanic faced difficulty in resetting the service message on my vehicle, which I had purchased from th More

by juancarlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberley
Aug 30, 2023 -

BMW of Roseville responded

Hi Juancarlos, we appreciate you taking the time to respond. The staff at BMW of Roseville take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (916) 790-1990 -- we hope to hear from you soon.

August 24, 2023

I was happy that I could get an appointment through Nyphon, instead of going through the service center, which takes longer. More

by PYOxxxxOMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nyphon Vue
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