BMW of Roseville - Service Center

The service at BMW is always outstanding. Thank you to my advisor Jeff Brown for great communication while my X5 was being worked on as well. Thank you to my advisor Jeff Brown for great communication while my X5 was being worked on as well. More

Came into BMW Roseville for a recall and service inspection. Nghia was friendly, professional, and thorough. The entire experience was very helpful and quick. inspection. Nghia was friendly, professional, and thorough. The entire experience was very helpful and quick. More

had an appointment for new front tires everything went as scheduled. work was done as expected. scheduled. work was done as expected. More

They are great. I always have friendly and efficient service when i bring my car for service. I always have friendly and efficient service when i bring my car for service. More

The greeter was amazing and set the positive tone the minute I walked in the door. My service rep, Laura was extremely professional and friendly. She was knowledgeable and kept my informed of the progr minute I walked in the door. My service rep, Laura was extremely professional and friendly. She was knowledgeable and kept my informed of the progression of my service along the way. I would highly recommend Roseville BMW based on the customer experience alone. More

The service advise that I had was great, I really appreciate here customer oriented and care of customer. The location of service is in Roseville, convenient, and staff is friendly. appreciate here customer oriented and care of customer. The location of service is in Roseville, convenient, and staff is friendly. More

The service adviser I had was great and informative. They fixed my sunroof and discovered I needed two new tires, thankfully they were in stock. They fixed my sunroof and discovered I needed two new tires, thankfully they were in stock. More

40K service was quick and professional. I knew my tires were ready to be replaced and Jeff reserved the new tires ahead of time, so they could be replaced during my service. I appreciate ha I knew my tires were ready to be replaced and Jeff reserved the new tires ahead of time, so they could be replaced during my service. I appreciate having the same service rep each time I come in! More

I really appreciate the service I received from Rocky, He is really customer oriented and cares about his customers. is really customer oriented and cares about his customers. More

The worst service I’ve ever revived from a service department.. they had my car for three days when the service was supposed to last 3 hours. I called the service department and no one returned my cal department.. they had my car for three days when the service was supposed to last 3 hours. I called the service department and no one returned my calls. I called the service manager who was supposed to call back and the service manager didn’t return my calls. I finally got a hold of a sales person who went to find out what was going on and he got the service department to return my calls. When you pay 96,000$ for a car bad service is unacceptable. More