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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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January 18, 2022

Laura Steven's is an excellent service rep. She is efficient a d outstanding customer service More

by marycgmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura stevens, Sydney Thorp
Jan 22, 2022 -

BMW of Roseville responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

January 17, 2022

Great rapid service, James my service advisor was excellent!! Took his time to solve any concerns I had , great communication professional service, thank you. More

by Abel c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James, Sydney Thorp
Jan 20, 2022 -

BMW of Roseville responded

Hi Abel, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

January 12, 2022

I dropped my vehicle off for an oil change. Told they were booked. They had a no show & they squeezed my vehicle in! Everyone was friendly & kept in contact with me. 100 percent stress free environment! More

by Charitygreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James in service was outstanding! Thanks for keeping me updated on my vehicle! , Sydney Thorp
Jan 15, 2022 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

January 07, 2022

This was my first time dealing with the service department at Roseville BMW. I was very impressed with their professionalism and efficiency. My service advisor, James Moon, was fantastic. I was More

by Raiderteague
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
Jan 15, 2022 -

BMW of Roseville responded

Hi Raiderteague, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 06, 2022

The service advisor was friendly and knowledgeable. He provided a great service experience for my first time getting service. Awesome first impression! More

by angelmnolasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor Chris Cubberley
Jan 15, 2022 -

BMW of Roseville responded

Hi Angelmnolasco, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 05, 2022

Friendly, prompt, excellent customer and car service...what more can you ask for? Easy online service scheduling and great communication throughout the maintenance service as to the status of my More

by Barbara Longo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James
Jan 15, 2022 -

BMW of Roseville responded

Hi Barbara, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

January 03, 2022

Good service. I am happy with the work done on the car. The service person was good help More

by s.mohsin.kazmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Jan 15, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 01, 2022

I always feel well taken care of at this dealership. They are attentive, kind and easy to work with. More

by vikkikru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Jan 15, 2022 -

BMW of Roseville responded

Hi Vikkikru, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 25, 2021

This is a nice dealership. Liz in the service department is great. Just wish they would have have informed me that my warranty was up and offer to renew. $1,100 for routine maintenance is mind blowing, that More

by Mikerodier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth in the service department
December 24, 2021

The visit went off without a hitch! Friendly and professional service advisor and the work was "as requested". Picked up a clean and repaired car the next day! More

by rssprenkel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nghio Nguyen
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