BMW of Roseville - Service Center

Scheduling a break-in appointment via the BMW app did not work. I called instead and it was just as easy and quick. The customer service from the employees at BMW of Roseville was as good as ever. The drop o work. I called instead and it was just as easy and quick. The customer service from the employees at BMW of Roseville was as good as ever. The drop off and text communication thereafter was made easy. My only complaint is that the complimentary wash could have been done with slightly more care. There were smear marks on several doors, the hood and other panels. But, it is complimentary after all isn’t it. More

From start to finish, great experience. Friendly, capable, and clear. Elizabeth took care of me and my car throughout process. Didn't feel passed off, and all went smoothly. Gave me options, but no p capable, and clear. Elizabeth took care of me and my car throughout process. Didn't feel passed off, and all went smoothly. Gave me options, but no pressure. Really liked that. More

The service writer was good… The service department leaves a lot to be desired… We had a service warranty and ask each time we bought the vehicle in about bushings, seals and brakes, always told they a leaves a lot to be desired… We had a service warranty and ask each time we bought the vehicle in about bushings, seals and brakes, always told they are good and would not have to be replaced for a long time. The first service after the warranty ended and now everything needs replaced. Feels like a scam system. The next thing is the price for the service is outrageous. The last thing was no military discount…. I had received it before. More

I have been going to Roseville BMW for 10 plus years and have always received excellent service. have always received excellent service. More

I like this place. My service advisor was very friendly and a great communicator. Will definitely come back. and a great communicator. Will definitely come back. More

Pricing for service is criminal. Simple oil and filter plus diagnostic. Almost $600 in Labor plus diagnostic. Almost $600 in Labor More

* Sone Employees: are nit accommodating! *Feels like * Sone Employees: are nit accommodating! *Feels like clients are not given attention, at all.! *Makes customers go to another dealership shops for * Sone Employees: are nit accommodating! *Feels like clients are not given attention, at all.! *Makes customers go to another dealership shops for service of their vehicles. *We’ve been a BMW owner since 1986, this is the first unwanted experience I ever had. More

Nice work. I'm impressed with how they replaced my brakes and their timeliness for completion the same day. Additionally they went the extra mile and put gas in my vehicle. Thanks BMW and their timeliness for completion the same day. Additionally they went the extra mile and put gas in my vehicle. Thanks BMW More

This service center never fails to be friendly, considerate and helpful. Due to a scheduling mix-up I arrived without an appointment or advisor. You would never have known by the way I was welc considerate and helpful. Due to a scheduling mix-up I arrived without an appointment or advisor. You would never have known by the way I was welcomed (Elizabeth) and car serviced in a very timely way. They have old-school values with high tech service. More