BMW of Roseville - Service Center

The overall customer service was above average. However, the dealership failed to let me know how long the recall service and software updates would take, which caused me not to have enough time sc However, the dealership failed to let me know how long the recall service and software updates would take, which caused me not to have enough time schedule for the service to actually get done. So I have to now make a second trip out to the dealership to complete the services. More

The dealership is clean and nice. The staff are attentive to your needs and helpful. The staff are attentive to your needs and helpful. More

James is great! Always cordial and kind. He keeps me updated and contacts me if there are any changes with my car. Always cordial and kind. He keeps me updated and contacts me if there are any changes with my car. More

Excellent service and customer care. Service people go beyond what is necessary. I was given a courtesy car to help me with a personal issue. Service people go beyond what is necessary. I was given a courtesy car to help me with a personal issue. More

good staff at the service department no issues for what I went in for today I went in for today More

Service was open, honey, friendly, and timely! They even secured us a rental car while our car was in the shop! They even secured us a rental car while our car was in the shop! More

This Dealership operates with honesty and integrity. I highly recommend! Nhgia was our service writer and he was not only super pleasant to work with but more importantly he communicated everything cle I highly recommend! Nhgia was our service writer and he was not only super pleasant to work with but more importantly he communicated everything clearly and was honest in what needed to be done. We were so pleased this will be where we will come to buy our next BMW! More

Very accommodating. Great service and very good communication with me. Car service was completed quickly. Great service and very good communication with me. Car service was completed quickly. More

I’m extremely pleased with Roseville BMW and especially service tech Laura. Excellent service and I will only take my car to this dealership. service tech Laura. Excellent service and I will only take my car to this dealership. More

Staff was very nice and accommodating. I needed a loaner car since I was from out of town and didn’t want to spend all day at the dealership. They some how made it happen and I was able to enjoy another day car since I was from out of town and didn’t want to spend all day at the dealership. They some how made it happen and I was able to enjoy another day in CA! More