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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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April 08, 2022

The staff is very accommodating and professional. James Moon provided exceptional service and took the time explaining to me issues about my car. More

by drmagtibay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Moon
Apr 12, 2022 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 02, 2022

Good service but labor rates are expensive. Wait times are reasonable and service agents are polite and patient. More

by Vish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Apr 05, 2022 -

BMW of Roseville responded

Hi Vish, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

March 31, 2022

This dealership is home for all my car needs. I have been buying and servicing my BMWs with them since 2013. My last service was top notch! I recommend Roseville BMW to all. More

by Emmanuelobioha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nguyen
Apr 05, 2022 -

BMW of Roseville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Apr 07, 2022 -

Emmanuelobioha responded

I have my eyes out for the all-electric soon. I did test drive the i4 M50 and I think I like it. See you soon.

March 31, 2022

Our experience has been very positive from the purchase of the car through our maintainance visits. I appreciate the level of courtesy, profesional attitude and communication. More

by SSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Apr 05, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 29, 2022

The professional and courteous staff are an added value to owning a BMW. The service has been timely and met all expectations. More

by marklinb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Cubberley
Apr 02, 2022 -

BMW of Roseville responded

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 29, 2022

I have always had an excellent experience getting my car serviced here. Laura has always been delivering excellent customer service and makes the process nice, fun, and easy. I also love the videos I get fr More

by Darian B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Apr 02, 2022 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 28, 2022

The service has always been excellent at this dealership. Laura Stevens ,my current service adviser goes beyond to make sure all communications are covered in a professional, friendly and knowledgeable manne More

by A happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Apr 02, 2022 -

BMW of Roseville responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 25, 2022

They greet you as soon as you arrive, the service rep Jeff Brown is friendly, listens and is very informative. More

by Peppermint Patty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Mar 29, 2022 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

very impressed, as usual, with the level of customer service. I always will return to this dealership More

by bmedkeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Mahdavi
Mar 28, 2022 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2022

Great service- James our service representative worked with us and the insurance making repairs and the process seamless. A big thank you. More

by Yellowsquidlies
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James our service representative
Mar 26, 2022 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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