BMW of Roseville - Service Center

I took my car in for routine service. She has about 117K miles on her. During inspection there was a few issues that were found, a cylinder head that was cracked and an oil filter housing She has about 117K miles on her. During inspection there was a few issues that were found, a cylinder head that was cracked and an oil filter housing gasket that needed to be replaced. Not what you want to hear... more work that needed to be done but my service advisor, Nghia Nguyen, was so helpful and worked wonders for us. I really appreciated his honesty and hard work. I am thankful for Nghia's great service and explanations. I love my BMW and was happy to get her all fixed up. Thank you Nghia and your team for doing a fantastic job. More

Chris was very informational as well as conversational. I was very pleased with his detailed explanation of the service. I was very pleased with his detailed explanation of the service. More

Amazing service , great staff, high quality work. I keep coming back to Roseville BMW because they have treated my family and I with the most professional service I have ever experienced. I own 3 BMW I keep coming back to Roseville BMW because they have treated my family and I with the most professional service I have ever experienced. I own 3 BMW vehicles 2 of them are from this dealership. Thank you BMW of Roseville . More

Outstanding service. I like the idea of sending the video of any issues on the car. The service was completed on the alloted time. I'm happy with the service provided to I like the idea of sending the video of any issues on the car. The service was completed on the alloted time. I'm happy with the service provided to my car. More

Chris in service is great. They always have convenient appointments, and my car is ready when promised. He keeps me informed throughout the day and answers all of my question They always have convenient appointments, and my car is ready when promised. He keeps me informed throughout the day and answers all of my questions. More

Chris in the service department did an awesome job in communicating the work to be done, the estimated completion time (which they hit) and with the pickup/checkout process. When I called to schedule the communicating the work to be done, the estimated completion time (which they hit) and with the pickup/checkout process. When I called to schedule the service the person that answered the phone was friendly, polite and very customer service oriented. More

Timely, experienced service people, and facility is excellent. I have dealt with this dealership on my last three BMWs, I will make my next purchase here too. excellent. I have dealt with this dealership on my last three BMWs, I will make my next purchase here too. More

Jeff is awesome I came in on the wrong day of my appointment he just take care of me without having me come back the next day. appointment he just take care of me without having me come back the next day. More

Good experience Nghia Nguyen was very professional and took the time to do a great job. took the time to do a great job. More

Our service manager was prompt & thorough. The brakes were chattering & they took the time to test possible solutions and came to the right one… which meant we had a safe ride! The brakes were chattering & they took the time to test possible solutions and came to the right one… which meant we had a safe ride! More