Back

BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

Sort by
December 29, 2022

It is a pleasure to deal with this Dealership. Specifically speaking their Service Advisor, Mr. Nghia Nguyen. This man responds to any concern, and makes it right. I always trust their work, and i More

by viking56977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Jan 02, 2023 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

Jan 02, 2023 -

viking56977 responded

Your welcome.

December 29, 2022

Laura, in the service department sent me text messages to keep me updated on the status of our vehicle. The level of communication and professionalism was excellent. Our vehicle was returned to us washed a More

by sackingcole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
December 28, 2022

Customer service was not bad but could have been better. Dealership was clean and offered coffee but had no sugar. More

by dcal01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 01, 2023 -

BMW of Roseville responded

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 20, 2022

My experience at the service department was excellent. My staff representative was Ms Laura and she was extremely helpful and kind. She provided with all the necessary information and makes visit very ple More

by Kanu_uva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Dec 22, 2022 -

BMW of Roseville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

Dec 22, 2022 -

Kanu_uva responded

Thank you for the experience!

December 20, 2022

I found out something wrong with my rear right tire and dropped off my car at the services department without any appointment. Nghia Nguyen is my services advisor and he ordered a brand new tire for replac More

by 430i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Dec 22, 2022 -

BMW of Roseville responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

December 15, 2022

A very satisfying visit as it has been for the last 10 years. Chris Cubberly the Service Consultant is helpful and explains all aspects of the work. Great to deal with. A small hiccup this time was when More

by syl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Dec 19, 2022 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 14, 2022

Only know about the service dept and they are very customer oriented. Service is detailed and thorough explaining what has to be done. Jeff Brown is my service tech and I am very pleased. More

by Pcmiller264
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Dec 17, 2022 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 12, 2022

Excellent professionally done work in timely matter. I would recommend this dealer for any services needed to BMW owners. More

by vicksauto1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Kralya
Dec 15, 2022 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

December 09, 2022

My service representative was efficient and accommodating. My service appointment was incorrectly scheduled and she still fit me in! More

by JanHurley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Dec 12, 2022 -

BMW of Roseville responded

Hello, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 07, 2022

The BMW Dealership in Roseville is Fantastic! Always very pleasant and helpful. Laura has been helping me now for the last 2 years and she if great! More

by shelley metcalf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Dec 11, 2022 -

BMW of Roseville responded

Hi Shelley, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

...
23
...