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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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January 26, 2023

Customer service personnel including Nick the supervisor and Laura are very helpful, kind and have gone beyond my expectations, which is why I continue to buy my vehicles at Roseville BMW.I highly recommen More

by drfinkdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Laura
Jan 30, 2023 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 24, 2023

Laura is always willing to go above and beyond to please her customers. Thanks Laura. More

by mendez4of4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Jan 27, 2023 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Laura here at BMW of Roseville! Drive safe, and we'll see you on the road.

January 23, 2023

As always, my experience at Roseville BMW was excellent. My Service Advisor Chris was professional, courteous and knowledgeable regarding my needs. I needed my vehicle back at a certain time and Chris and t More

by pegasushelicopters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 26, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

January 21, 2023

I am comfortable with leaving my BMW for service, do excellent work on my car. More

by barbaralngmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jan 24, 2023 -

BMW of Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 20, 2023

Service Advisor Elizabeth provides excellent customer service! All concerns were discussed and addressed timely. Friendly staff available to assist and answer questions. More

by M Rivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Jan 23, 2023 -

BMW of Roseville responded

Hello Rivera, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 17, 2023

I came here to get my headlights fixed. I asked how much it would be and it was insisted that they need to do a diagnostic although I had told them the low beam bulbs died. They charged me More

by Aidan_d9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nelson Rodriguez
Jan 20, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (916) 790-1990. We hope to hear from you.

January 17, 2023

Great service. Laura is my service advisor and she been very helpful to address my i3 hight voltage battery issue. After couple visits, she managed to arrange the w More

by jacky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Steven
Jan 19, 2023 -

BMW of Roseville responded

Hi, we set high expectations for ourselves, so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

January 14, 2023

Laura made the service experience seamless. She explained everything and followed up quickly with requested information regarding future service items as promised. More

by grrlflyer62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Jan 19, 2023 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! Feel free to stop by if you ever need any more help.

January 12, 2023

Excellent service. Chris my service advisor was very helpful answered all my questions and got me on my way with minimum wait. More

by jsomasundram
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 18, 2023 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

January 11, 2023

Nigha always takes great care of me in Service Dept. Convenient drop off and pick up-quick and painless. More

by browndogs24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia
Jan 18, 2023 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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