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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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February 19, 2023

Number one place to repair your beloved BMW properly. No matter how difficult it could be, the solution , or fix,or even answers will be always found and achieved with profecional technicians, team lead More

by BmWbestcarever
Recommend Dealer
Yes
Employees Worked With
Laura Stevens, Nghia Nguen, Daniel Starr
Feb 23, 2023 -

BMW of Roseville responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 15, 2023

Jeff was very helpful and very knowledgeable. Took excellent care of my vehicle and provided great feedback. More

by dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Feb 19, 2023 -

BMW of Roseville responded

Hello Dennis, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

Overall, nice, but could be a little quicker on a simple oil change, especially if the customer is waiting. More

by sheetssj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyara Araica
Feb 09, 2023 -

sheetssj responded

Same as above.

Feb 12, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 07, 2023

Great experience! ! Jeff and Chris are the best! I definitely recommend roseville bmw to all of my friendsn More

by Kristylafleur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff brown
Feb 09, 2023 -

BMW of Roseville responded

Thanks so much for the warm recommendation of the team here at BMW of Roseville. We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2023

Listen with intent to what the customer is saying and communicate professionally. Be knowledgeable about your own products and services. Did not meet expectations. More

by .
Recommend Dealer
No
Employees Worked With
Lost my interest
Feb 07, 2023 -

BMW of Roseville responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (916) 790-1990 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

January 31, 2023

Great service but left driver seat a little dirty with light black marks that wiped away More

by jprice1156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth was assigned but was I’ll the day my appointment was
Feb 05, 2023 -

BMW of Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

Nghia Nguyen is great to handle my needs for the service. Only the system needs to be updated to facilitate the working process. More

by Dr. Sam Liu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Feb 03, 2023 -

BMW of Roseville responded

Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

January 30, 2023

The dealership service is great and i got helped in time without a huge wait. More

by ianhol834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia
Feb 03, 2023 -

BMW of Roseville responded

Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 30, 2023

I have used Roseville BMW's Service Center for more than 10 years now. They are honest and do great work. My service rep Laura was wonderful. She got me checked, explained the work needed and took care of g More

by Greg Soria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Feb 03, 2023 -

BMW of Roseville responded

Hello Greg, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 27, 2023

Great dealership easy to work with! Easy to get to and the staff is awesome! More

by Vwmanrw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Jan 31, 2023 -

BMW of Roseville responded

Hello, we are so happy to read such a great review about BMW of Roseville! If you ever need help, just give us a call. Happy motoring!

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