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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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April 03, 2023

Have had quite a few problems with our vehicle, and our Service Rep Laura has been excellent every single time. She is really the best at helping us navigate through each individual problem. She absolute More

by AAntonetti
Recommend Dealer
Yes
Employees Worked With
Laura
Apr 07, 2023 -

BMW of Roseville responded

Hi Aantonetti, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 31, 2023

They are very professional and very respectful. Everything done as they said n on time. More

by Ytezera
Recommend Dealer
Yes
Employees Worked With
Laura
Apr 05, 2023 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2023

Over the last 20 years, I have bought 14 cars from BMW of Roseville. They are far and away the BEST dealership I have ever worked with. I would highly recommend them to anyone looking for a BMW. I will be More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Apr 05, 2023 -

BMW of Roseville responded

Hi Mark, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 30, 2023

Great service, friendly staff and quick. Always had a good experience with the service center. More

by sachin73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Apr 04, 2023 -

BMW of Roseville responded

Hello Sachin, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2023

Great, was quick came in for maintenance got my car the same day. Price is high but what do you expect from BMW? More

by Bossronnie
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Mar 28, 2023 -

BMW of Roseville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 23, 2023

Awesome customer service. Easy to schedule. Wonderful waiting area. Fair prices. Highly recommend BMW Roseville More

by suglea5
Recommend Dealer
Yes
Employees Worked With
Nghia
Mar 28, 2023 -

BMW of Roseville responded

Hello, We are pleased to hear you had such a positive experience with us, Drive safe, and we'll see you on the road.

March 23, 2023

Always a pleasure working with Roseville BMW and Nghia Nguyen in the Service Dept. Nghia always takes good care of me and my car, and the technicians have never let me down either. I will continue to retu More

by Jason S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Mar 28, 2023 -

BMW of Roseville responded

Hello, We are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 23, 2023

Laura Stevens is a pleasure to work with in servicing my car and keeping me in touch on the status. I was frustrated that the service people changed my clock in the car back to daylight standard time the da More

by gbrown
Recommend Dealer
Yes
Employees Worked With
Laura Spencer
Mar 28, 2023 -

BMW of Roseville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 20, 2023

Thank you Laura Stevens, for helping me at my recent visit this March 2023 went so smoothly. I appreciate that you expedited my service. The car is running great. More

by BietschAir
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Mar 23, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 20, 2023

Nelson is always great. He keeps me updating throughout the service, and is always accommodating with my late pick ups. More

by elena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nelson
Mar 23, 2023 -

BMW of Roseville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Roseville! We are always more than happy to assist you if anything else comes up. Take care!

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