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BMW of Roseville - Service Center

Roseville, CA

4.7
449 Reviews

449 Reviews of BMW of Roseville - Service Center

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April 27, 2023

excellent and prompt service; on time; the checkup info was really complete. Will come back when service is needed. thank you! More

by gemlein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
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May 01, 2023 -

BMW of Roseville responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 20, 2023

My service rep Rocky was knowledgeable, informative and courteous. He handled my appointment with alacrity and attention to detail. His advice was professional and showed concern.. More

by rlittle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
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Apr 26, 2023 -

BMW of Roseville responded

Hello Rlittle, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 20, 2023

I have had the same service writer for the past 17 years and have always been treated quite fair and honestly. More

by Rj_hartmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
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Apr 27, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 15, 2023

My advisor went out of her way to make my experience easy and convenient. I was pleasantly surprised by the extra effort I was given to accommodate my schedule. I would definitely recommend. More

by jend23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Apr 20, 2023 -

BMW of Roseville responded

Hello, we're happy to hear you had such a positive experience with our team! We appreciate your recommendation of BMW of Roseville and we hope to be of service again in the future. If you have any further questions, please give us a call. We're always happy to help!

April 14, 2023

My advisor was very rude. This was my first time at BMW Roseville and wow I could not believe a saleswoman could have this type of attitude. I felt like I was asking how she w More

by Vern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyara Araica
Report | Print
Apr 20, 2023 -

BMW of Roseville responded

Hello Vern, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

April 14, 2023

Service was great 👍 service adviser was on time kept in contact with progress very courtesy More

by Reggierahming
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Apr 20, 2023 -

BMW of Roseville responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 10, 2023

Outside of the cost of maintaining a BMW,I’ve never been disappointed in the quality of the service with Roseville BMW. More

by kaiserbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Apr 20, 2023 -

BMW of Roseville responded

Hi, thank you so much for your positive comments about BMW of Roseville! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2023

Laura Stevens was outstanding. She was very courteous and knowledgeable about the service rendered on my BMW. More

by cesarbenzon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Report | Print
Apr 08, 2023 -

BMW of Roseville responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 05, 2023

My service was was promised with the quoted price given to me. It was great. More

by Jamedina945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Report | Print
Apr 09, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2023

Laura the service tech is amazing ! ! I had a horrible experience the first time but she made this time enjoyable and made everything go smoothly! More

by lovebaseball84
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Report | Print
Apr 07, 2023 -

BMW of Roseville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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