BMW of Roseville

The greeter was amazing and set the positive tone the minute I walked in the door. My service rep, Laura was extremely professional and friendly. She was knowledgeable and kept my informed of the progr minute I walked in the door. My service rep, Laura was extremely professional and friendly. She was knowledgeable and kept my informed of the progression of my service along the way. I would highly recommend Roseville BMW based on the customer experience alone. More

The service advise that I had was great, I really appreciate here customer oriented and care of customer. The location of service is in Roseville, convenient, and staff is friendly. appreciate here customer oriented and care of customer. The location of service is in Roseville, convenient, and staff is friendly. More

40K service was quick and professional. I knew my tires were ready to be replaced and Jeff reserved the new tires ahead of time, so they could be replaced during my service. I appreciate ha I knew my tires were ready to be replaced and Jeff reserved the new tires ahead of time, so they could be replaced during my service. I appreciate having the same service rep each time I come in! More

The service adviser I had was great and informative. They fixed my sunroof and discovered I needed two new tires, thankfully they were in stock. They fixed my sunroof and discovered I needed two new tires, thankfully they were in stock. More

I really appreciate the service I received from Rocky, He is really customer oriented and cares about his customers. is really customer oriented and cares about his customers. More

The worst service I’ve ever revived from a service department.. they had my car for three days when the service was supposed to last 3 hours. I called the service department and no one returned my cal department.. they had my car for three days when the service was supposed to last 3 hours. I called the service department and no one returned my calls. I called the service manager who was supposed to call back and the service manager didn’t return my calls. I finally got a hold of a sales person who went to find out what was going on and he got the service department to return my calls. When you pay 96,000$ for a car bad service is unacceptable. More

I was able to schedule a factory recall service appointment within 2 days and with night drop convenience. Everything was resolved and an inspection with video was provided by the technician. Our s appointment within 2 days and with night drop convenience. Everything was resolved and an inspection with video was provided by the technician. Our service writer was easy to reach and made the process painless, Thank you! More

Very professional service on all levels. There were some delay issues not related to the particular service center but rather to the issues of global supplies distribution. Other than that e There were some delay issues not related to the particular service center but rather to the issues of global supplies distribution. Other than that everything else was great. Special thanks to Nghia! More

It was my first visit to this dealer and I purchased the vehicle. The salesperson was great and no pressure vehicle. The salesperson was great and no pressure More

Had a great experience with service department, my service advisor Jeff Brown was excellent at keeping me up to date and explaning the service report! service advisor Jeff Brown was excellent at keeping me up to date and explaning the service report! More