BMW of Roseville

No Follow Through We went here to look at new cars recently and it was a horrible experience. Everything they said they would do was not followed through on. They wou We went here to look at new cars recently and it was a horrible experience. Everything they said they would do was not followed through on. They would not return calls yet continue to barrage us with ridiculous emails from three different people whom we never even spoke to. These people need to get their act together. Please go somewhere else if you care about being treated like a human being and dealing with human beings who know how to communicate. More

I had a great experience at Roseville BMW. My salesman, Rob, was friendly, helpful and was able to find me my perfect BMW with the specific color, trim, interior, wheels and packages that I desired. I did Rob, was friendly, helpful and was able to find me my perfect BMW with the specific color, trim, interior, wheels and packages that I desired. I didn't have to make any compromises. The Roseville BMW dealership has just been relocated and remodeled. It is very nice. More

Very friendly staff - worked with me until we got the deal I wanted. Salesman never put undue pressure on me. Overall, a very positive experience. deal I wanted. Salesman never put undue pressure on me. Overall, a very positive experience. More

I love coming here. I can’t begin to explain how amazing the service is here. From working with the sales department to dropping my car off for some type of service. The sales team is fantastic. I love work the service is here. From working with the sales department to dropping my car off for some type of service. The sales team is fantastic. I love working with Tom, Randy and David, (the sales management team) and my sales guy Mark H. is fantastic. I’ve purchased 3 BMW’s in the last 6 years and all from them. There is no way I will be going to any other dealership. I am going to be moving to the bay soon and will still come up here to get my cars. The service department is fantastic as well. My service rep is Garrett. The best guy that I have yet to work with. Always makes time for me. Sets me up with a loaner if needed and doesn’t give me any run around on what my car needs. Must say that all around, this is the BMW dealership anyone should go to. I recommend it to all my friends and family when they get new BMW’s. More

Cammie made my dreams come true. No hassles. Best dealership ever. I will never go anywhere else for my cars. Thank you for getting me my dream car. dealership ever. I will never go anywhere else for my cars. Thank you for getting me my dream car. More

Very easy car purchase. Maureen Rielli made the transaction proceed extremely smoothly. She had all of the paper work ready when we arrived to pick up[ the car. transaction proceed extremely smoothly. She had all of the paper work ready when we arrived to pick up[ the car. More

Very customer oriented dealership. Finance Manager, Nasser is very knowledgable, friendly and pleasant to work with. He goes out of his way to make sure I received the best customer service. He is cour Nasser is very knowledgable, friendly and pleasant to work with. He goes out of his way to make sure I received the best customer service. He is courteous, and respectful. I have found him focused in his job, very enthusiatic and eager to help. Everytime i have caled him with any questions he was very informative,and seems to have great phone mannerism. If i left him voice messages, he promptly returns my calls and is always attentive, and polite and pleasant to talk to. More

Great Service all the way around! Thank-you Maureen. We are really enjoying our new car and will look forward to having it serviced at Roseville BMW. are really enjoying our new car and will look forward to having it serviced at Roseville BMW. More

I have been reading the reviews this Dealer received from this website. It hurts to read so much negative things about people that are there to give us our best customer service. Everytime i had done busines this website. It hurts to read so much negative things about people that are there to give us our best customer service. Everytime i had done business with this Roseville BMW, i have always received positive experience. I particularly had very positive experience with the Finance Manager, Mr. Nasser Subeh. He is very friendly, has great customer service and had always returned my phone calls.I will be shopping for a new BMW (since i sold mine to Carmax as i was on work detail in the east coast for a few months.) I will again be buying my new BMW from Roseville BMW and i know that i will be getting the same great service that i received from Mr Subeh when i bought my 2007 BMW about 2 years ago.I disagree with a Divagirl that he does not speak good english. That is not true Ms Diva. Mr. Subeh speaks perfect english and he is very professional and polite. He has always returned my phone calls. He is always smiling and seems to enjoy the work he does, so how can one say that he is rude and doesn't know customer service? In fact, i will be calling him once i get ready to buy my new car, all because of the positive attitude i received from him. Please people, if you have nothing good to say about someone, do not write anything at all and in fact please do not hurt them with your negaive comments! More

I bought a used car from BMW Roseville and had some issues soon afterwards. Randy was willing to work with me and ensure everything was resolved and did so promptly. issues soon afterwards. Randy was willing to work with me and ensure everything was resolved and did so promptly. More