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BMW of Roseville

Roseville, CA

4.7
709 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 709 reviews

August 21, 2021

Overall worst dealer we have ever purchased from. From signing, paying off our trade in we were calling them many times for a month until they did. Never have needed parts and no loaner vehicles available More

by Mary
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
n/a
Aug 27, 2021 -

BMW of Roseville responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (916) 790-1990. We'd appreciate the chance to make your experience a positive one.

August 18, 2021

Nghia Nguyen was very helpful and thorough with explaining the work being done and also upcoming services required. Outstanding Service Advisor! More

by Romeo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Aug 27, 2021 -

BMW of Roseville responded

Hi Romeo, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 17, 2021

I leased my I3 here and do the services. They are very nice, friendly and I am really satisfied with their service. I will go them again if I need to lease again. More

by iman.heydari.1360
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Aug 18, 2021 -

BMW of Roseville responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 15, 2021

Laura is the best service adviser I have ever work with. She is a gem More

by Svetlana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura
Aug 16, 2021 -

BMW of Roseville responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 14, 2021

My first time at this dealership, very good communication and service from the service tech. I expected the car in a few days at it was completed the same day. More

by gcmach1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
lady, I don't remember her name
Aug 16, 2021 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 13, 2021

BMW of Roseville is a well-run dealership from Sales to Answering System. Service is always correct and timely. My Service Representative, Jeff Brown, is always polite and knowledgeable regarding BMW aut More

by benitaorlando-De Jenae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
Aug 16, 2021 -

BMW of Roseville responded

Thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 17, 2021 -

benitaorlando-De Jenae responded

Thank you for acknowledging my recent BMW Feedback Request. As a widow, it is extremely important to have dependable transportation and to have the confidence that BMW will continue to provide excellent service for my 330i sedan. Also, the Roseville BMW staff continues to have the same pride in their jobs, as I do in ownership of my BM'R.

August 12, 2021

I've been to Roseville BMW a few times now for my car issues and have dealt with parts and service and each time the experience was wonderful. This last time was a recall service to replace my airbag an More

by conifer49
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joua Cha
Aug 16, 2021 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 12, 2021

I love my dealership anytime that something is going on with my car. They see about me and my concern. More

by Gwenniepooh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Stevens
Aug 16, 2021 -

BMW of Roseville responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of Roseville. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 12, 2021

As I was walking up to pick up my car from a recall, a michanic was getting out of my car, not noticing me, i could hear him laughing and making rude comments about all the work that was needed on my car. More

by tammylovestheboyz
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cha..?
Aug 16, 2021 -

BMW of Roseville responded

Hi, we are deeply disappointed by your experience at BMW of Roseville. If you would be willing to give us another chance in the future, please reach out to our General Manager at (916) 790-1990. We would appreciate the chance to turn your experience around.

August 11, 2021

The whole process was amazing. Gina was so easy to work with. She was very knowledgeable, friendly and helpful. The financing department was equally stellar. More

by Zenker1961
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gina
Aug 16, 2021 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

Aug 16, 2021 -

Zenker1961 responded

Thank you, we will! We appreciate you all so much!

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