BMW of Roseville | Page 60

Professional and able to respond all my questions. Would like to go again next time like to go again next time More

A mix-up in appointment day, but Laura took my car, said they would take care of me - and they did! A short wait time, and service was complete. they would take care of me - and they did! A short wait time, and service was complete. More

Delivers On time regarding the service but their is a shortage of loner vehicles at this center shortage of loner vehicles at this center More

Chris cubberley best service consultant. When I call him. He is very responsive to my needs or concerns. He is very responsive to my needs or concerns. More

Amazing service, I used to work here this is the only shop I take my bmw to, I don’t trust any other shop to work on my vehicle shop I take my bmw to, I don’t trust any other shop to work on my vehicle More

Once again, my service appointment was seamless and well handled, from check-in with my service advisor, quick service, and a clean car out the door. Excellent! handled, from check-in with my service advisor, quick service, and a clean car out the door. Excellent! More

After inquiring about a X5 lease online, Ronny reached out and asked for information to get me started. I was looking for information on the numbers. I told Ronny I changed my mind to the X3 and he invite out and asked for information to get me started. I was looking for information on the numbers. I told Ronny I changed my mind to the X3 and he invited us to the dealership to view one they had in stock. Although it wasn’t the exact one, I was able to see the size and Ronny shared some of the features with me. After asking what Colors I like he checked to see what was incoming. It took just 2 weeks from that meeting to picking up my car. Ronny was great to work with. I laid out my expectations and what I was looking for. He didn’t try to steer me in another direction but provided valuable feedback. He made the process so painless. The pickup was easy and organized and he spent time going over features with me. I didn’t feel rushed at all. I appreciate him taking the time to check and see what was incoming, providing feedback and sticking to my needs. He is a gem! More

Elizabeth was very helpful and went out of her way to resolve a problem with my brakes and tires. It was a long-standing frustration with the car and dealership, and it took Elizabeth going out of her wa resolve a problem with my brakes and tires. It was a long-standing frustration with the car and dealership, and it took Elizabeth going out of her way to communicate my very specific circumstances to the managers in order to get it resolved. It took individual consideration and actually listening and caring about me as a customer and individual. She did an incredible job as a service advisor, and I hope the rest of the crew at Roseville BMW can take notes from how she treated me. Thank you! More

Customer service is always top priority at this dealership. Friendly and knowledgeable. Problem solved quickly and efficiently. dealership. Friendly and knowledgeable. Problem solved quickly and efficiently. More

Special thanks to Chris with friendly and pro customer service,recommended to all bmw clients service,recommended to all bmw clients More