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BMW of Roseville

Roseville, CA

4.7
688 Reviews

500 Automall Drive

Roseville, CA

95661

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Showing 688 reviews

December 08, 2023

Went in for $150 oil change but charged $1500 for visit not expecting that high. Then offered to get financing with 3 month no interest but find out later there’s a $45 loan application fee More

by tiffsgrandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron brown
Dec 12, 2023 -

BMW of Roseville responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Please call our General Manager at (916) 790-1990 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

December 08, 2023

Service was prompt and efficient. Rocky explained what was going to be done my to my car and the amount of time it would take. Rocky was friendly, knowledgeable and efficient. More

by mmartine720
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Dec 12, 2023 -

BMW of Roseville responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

December 06, 2023

Every experience I've had at this location has been amazing. The service advisor I work with has always gotten me in right away and the repairs are done timely and correctly. I'm sure anyone else who c More

by victorb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Dec 08, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 05, 2023

Service is excellent; timely and efficient. Service reps extend themselves to help the customer. Thank you. More

by bconnolly3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nygia and Laura
Dec 08, 2023 -

BMW of Roseville responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

Love the people there and very helpful. Athena was wonderful. I would highly recommend Athena:-)) More

by linda miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athena
Nov 25, 2023 -

BMW of Roseville responded

Hello Linda, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2023

My service advisor is the best (Chris). Work was performed in a timely manner. Quick turnaround. More

by Don N.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service.
Nov 22, 2023 -

BMW of Roseville responded

Hi Don, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Very pleasant experience. Thanks to everyone I worked with to get me in what I wanted. Top rated in my opinion and I've worked with every dealership. More

by baker4863
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Athena Estonactoc, Tory Northcross, Robert Walsh
Nov 21, 2023 -

BMW of Roseville responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

Getting my car serviced at BMW of Roseville was a good experience. They serviced my vehicle with no issues. More

by Tommy_collier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
Nov 21, 2023 -

BMW of Roseville responded

Hi Tommy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

Top of the line, highly professional, service oriented! I was able to be transported to nearby location to conduct important business at no charge! More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 18, 2023 -

BMW of Roseville responded

Hi James, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Nov 18, 2023 -

James responded

Your BMW dealership is tops!

November 09, 2023

I brought my BMW in for service this summer, and was told that my transmission needed a new gasket as it had a leak. I then brought it in recently for an oil change. Amazingly the transmission oil leak had r More

by 13200jpb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nghia Nguyen
Nov 13, 2023 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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