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BMW of Roseville

Roseville, CA

4.7
711 Reviews
BMW of Roseville is the premier destination for all things BMW in the Greater Sacramento area, and is one of the largest BMW dealerships in Northern California. Located in Roseville, our dealership is proud to serve residents from the surrounding Sacramento, Citrus Heights, and Folsom areas. From the latest new BMW vehicles for sale, to our extensive used inventory, BMW of Roseville has it all. Visit our website to learn more, and schedule a test drive today!
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500 Automall Drive

Roseville, CA

95661

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Showing 711 reviews

November 08, 2021

BMW of Roseville has consistently been a reliable go to source for service and care of my 528i. Estimates are always accurate, promised delivery times are met, customer service is tops. More

by Dave D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cubberley
Nov 10, 2021 -

BMW of Roseville responded

Hello Dave, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

November 05, 2021

Drove 2 Hours to pick up the car. They had it all ready for us, quick and easy experience. More

by Darian B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean
Nov 08, 2021 -

BMW of Roseville responded

Hi Darian. We are pleased to hear you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, BMW of Roseville

November 01, 2021

Customer Service was great. Very satisfied with the level of service and quality of workmanship. More

by tlkelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nghia
Nov 04, 2021 -

BMW of Roseville responded

Hi. We are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

October 30, 2021

The service was very good and I am happy with the outcome of the auto service. I was NOT happy with Paying over $1600. For my service and getting my car back dirty inside and out! I specifically asked for More

by Chloe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name… bit he was at the service desk and was very patient and helpful!!!!!
Nov 03, 2021 -

BMW of Roseville responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

October 27, 2021

Although the process of buying the car was smooth, I am very disappointed of the customer service that I experienced after. I decided to cancel my warranty which takes no more than 2 months to be taken off More

by Tamara
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Lindenthal
Oct 30, 2021 -

BMW of Roseville responded

Hi Tamara, we appreciate you taking the time to respond. The staff at BMW of Roseville take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (916) 790-1990 to discuss what we can do to help.

October 25, 2021

Roseville BMW has always been the best dealer on service for me and my X1. More

by YPJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cubberly
Oct 26, 2021 -

BMW of Roseville responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 24, 2021

Service writer was OK. I did not get a notice that my BMW service benefit was expiring so I paid $950 I could have avoided. I mentioned that based on the service hours and parts costs were a bit excessi More

by rjpeterson2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall
Oct 24, 2021 -

rjpeterson2 responded

see above

October 22, 2021

Fast and friendly service. If there’s an issue of any kind, they make it right! More

by Lo22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard, Chris
Oct 24, 2021 -

BMW of Roseville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 21, 2021

Elizabeth was great to work with. She kept me updated during the service for my car. The whole experience was great! More

by grongakos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Oct 22, 2021 -

BMW of Roseville responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Roseville. Please let us know if there is anything else we can do for you; we are more than happy to help!

October 21, 2021

Great service, friendly staff. Service advisor Chris Great service, friendly staff. Service advisor Chris continues to please. He kept ,me abreast of the repairs needed, and estimate time to complete. More

by Chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 22, 2021 -

BMW of Roseville responded

Hi Chuck, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

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