BMW of Roseville

Our estimate went from initially 2k to almost 5k took to local BMW mechanic and less then 1k, Service advisor was condescending to my husband but nice to daughter and I. We only took it to BMW to see if our local BMW mechanic and less then 1k, Service advisor was condescending to my husband but nice to daughter and I. We only took it to BMW to see if our daughter had any warranty's and still paid almost 200 for a almost 5k estimate! Would never go back again! More

The car buying experience was not stressful. The salesman Richard Worster was professional and very knowledgeable. I have purchased previous vehicles from this dealership and would recommend it to salesman Richard Worster was professional and very knowledgeable. I have purchased previous vehicles from this dealership and would recommend it to others. More

James did a great job of taking care of all of my service in a prompt and timely manner. in a prompt and timely manner. More

I decided to stop by the dealership to have the windshield wipers replaced on my X5 without an appointment. I was able to drive right up to the service center and was immediately greeted by a servi windshield wipers replaced on my X5 without an appointment. I was able to drive right up to the service center and was immediately greeted by a service technician who then referred me to my service specialist. The wipers were replaced and I was off and running within twenty minutes. Service with a smile. Thank you. Unfortunately I can’t remember the names of the initial greeter and the service tech at the Roseville BMW dealership but I’m sure that it is documented in my service order. Merry Christmas and Half New Year. More

Real satisfied the way they conducted service on my X3 SUV. Especially my tech adviser James, He really keep me up to date on the latest and current status on my vehicle. He is polite and professional. Re SUV. Especially my tech adviser James, He really keep me up to date on the latest and current status on my vehicle. He is polite and professional. Recommend BMW Roseville to my friends and family. Thanks. More

Very knowledgeable and friendly. James did a great job With great follow ups until getting the job done. With great follow ups until getting the job done. More

The employees there are very nice and helpful. Got my vehicle checked out and running in no time at all. vehicle checked out and running in no time at all. More

Laura the service advisor was great! Came back out after oil change and checked that car had no marks and actually took time to polish a small section. oil change and checked that car had no marks and actually took time to polish a small section. More

I ONLY GAVE THIS THREE STARS AS I WAS REALLY DISAPPOINTED THAT THEY HAD NO MORE SHUTTLE SERVICE ALTHOUGH THEY PROVIVED UBER SERVICE, I HAD TWO DIFFERENT UBER DRIVERS TO GO & COME BACK TO THE DEALERSHIP. BOTH THAT THEY HAD NO MORE SHUTTLE SERVICE ALTHOUGH THEY PROVIVED UBER SERVICE, I HAD TWO DIFFERENT UBER DRIVERS TO GO & COME BACK TO THE DEALERSHIP. BOTH I COULD TELL HAD NOT CLEANED BETWEEN CUSTOMERS ... OR CLEANED DURING THIS PANDEMIC AT ALL ... SO I FELT EXPOSED TO UN SANITARY CONDITIONS WHEN I SHOULD NOT OF BEEN PUT IN THAT POSITION. MY SERVICE ADVISOR ELIZABETH THE SERVICE TO MY CAR WAS FINE. More

James provided amazing service. He explained the issues, recommended the appropriate service, and kept us updated all along the way. When it was clear that they were not going to finish in one day, James o recommended the appropriate service, and kept us updated all along the way. When it was clear that they were not going to finish in one day, James offered a loaner while they finished the job the following day. Thank you James and Roseville BMW! More