BMW of Roseville

The advisor was very helpful and communicated the status of our vehicle daily. Unfortunately the vehicle is somewhat new and repairs are controlled via electronic communication which can be very frustrating of our vehicle daily. Unfortunately the vehicle is somewhat new and repairs are controlled via electronic communication which can be very frustrating, timely and unpredictable. More

I recently purchased a vehicle from BMW Roseville, and my experience was exceptional from start to finish. From the moment I walked onto the lot, I was greeted warmly by the staff. They were knowledge my experience was exceptional from start to finish. From the moment I walked onto the lot, I was greeted warmly by the staff. They were knowledgeable, professional, and genuinely interested in helping me find the right car for my needs. The selection of vehicles was impressive, with a wide range of options to choose from. The staff took the time to listen to my preferences and budget, guiding me towards the perfect choice without any pressure. The purchasing process was smooth After I drove off the lot, the exceptional service didn't end. The dealership followed up to ensure I was satisfied with my purchase, which truly made me feel valued as a customer. Overall, I highly recommend BMW Roseville to anyone in search of a new vehicle. Their professionalism, friendly staff, and outstanding customer service set them apart from the rest. I will definitely be returning for any future car needs. More

Honestly I was very impress how fast they took care of me at BMW of Roseville. This will be my third time buying a car and all I can say the is the only time it only took me a few hours to test drive my car, at BMW of Roseville. This will be my third time buying a car and all I can say the is the only time it only took me a few hours to test drive my car, talk number, choose coverage, and drive off. Thank you for reals to everyone that help me make my dream of getting my first BMW come true. More

They were friendly, easy -- even fun -- to work with. Willing to negotiate (and came up with a very fair price). They could, however, use additional training on the EV. Willing to negotiate (and came up with a very fair price). They could, however, use additional training on the EV. More

Tory our BMW sales rep provided outstanding service and knowledge resulting in a positive buying experience. knowledge resulting in a positive buying experience. More

I had the best ever buying experience with Josh. Took me on an extended test drive and explained all the technical features. Sales process was very pleasant, thoughtful and easy. Justin was a pleasu Took me on an extended test drive and explained all the technical features. Sales process was very pleasant, thoughtful and easy. Justin was a pleasure to work with. More

I got the best deal and also met Best people there among all other dealerships! all other dealerships! More

Sales person listened and was not pushy. It was a good buying experience overall. We would consider them again It was a good buying experience overall. We would consider them again More

I purchased a BMW and the windshield got cracked while I was driving. I went to the dealership to see if I had coverage. They told me to wait for the finance guy. Waited 40 minutes and noone came to help me was driving. I went to the dealership to see if I had coverage. They told me to wait for the finance guy. Waited 40 minutes and noone came to help me. I told them I was going to run an errand and would be back. Rob said the second finance guy would come in by the time I get back. Waited another 30 minutes and left. I’m a reasonable person and I understand you might be busy! You need to communicate that with your customer and give them a time frame. I’m a full-time mom with a baby at home and was really trying to fix the windshield while the babysitter was home. They really disappointed me. They could have asked me to go home and wait for their call. More

very good all over--service person exceptional and knowledgeable in all aspects of my auto-- knowledgeable in all aspects of my auto-- More