BMW of Roseville

Easy to work with, Ronnie was great, took a few hours but was kept informed the entire time. was kept informed the entire time. More

Extremely straightforward and pleasant experience with the help of Filip! We setup everything ahead of the dealership visit via email and text messaging and were quickly in and out with my new car once we the help of Filip! We setup everything ahead of the dealership visit via email and text messaging and were quickly in and out with my new car once we made an appointment. More

I really like the service the work nice they didn’t have waiting that long I liked the lounge area and Ms Stevens was extra nice and helpful . waiting that long I liked the lounge area and Ms Stevens was extra nice and helpful . More

I purchased a 2022 330i in March 2022. I worked with Rob Taylor to find the right car with the features and color. Rob was excellent to work with answering all of my questions. On the d I worked with Rob Taylor to find the right car with the features and color. Rob was excellent to work with answering all of my questions. On the date of purchase, Rob showed me the features of the car and how BMW of Roseville will support me and ensure the car operates at the highest level possible. I really appreciated his honesty and sincerity as this was my first BMW purchase. I also worked with James in finance to close the deal. I really liked the touch pad purchase agreement process. That streamlined the whole thing. Everyone at the dealership was very friendly. The car was detailed to perfection upon delivery. I extremely happy with my new BMW and highly recommend the dealership. I will be back again! More

We had Ana amazing experience with Filip! He answered all of our questions and was available to us at all times. He answered all of our questions and was available to us at all times. More

Chris was responsive and kept me in the loop. They had to order the part and were down a few mechanics (standard during COVID, right?), and as a result there was a delay in getting my car repaire They had to order the part and were down a few mechanics (standard during COVID, right?), and as a result there was a delay in getting my car repaired, so they put me in a loaner at no charge. My car was ultimately repaired and left BMW Roseville cleaner than it had come in. Overall the dealership is very clean, and the staff is attentive and courteous. More

Service rep did not follow through with calling me to advise on services and didn't call me with an update when the vehicle' would be ready. Shoddy car wash with dirt left on windshield. advise on services and didn't call me with an update when the vehicle' would be ready. Shoddy car wash with dirt left on windshield. More

The overall customer service was above average. However, the dealership failed to let me know how long the recall service and software updates would take, which caused me not to have enough time sc However, the dealership failed to let me know how long the recall service and software updates would take, which caused me not to have enough time schedule for the service to actually get done. So I have to now make a second trip out to the dealership to complete the services. More

The dealership is clean and nice. The staff are attentive to your needs and helpful. The staff are attentive to your needs and helpful. More