BMW of Roseville

I am very happy with the service we received during the purchase of our new X5. We just returned from our Encore visit which is a service offered after you have had the car a couple of weeks. During that v purchase of our new X5. We just returned from our Encore visit which is a service offered after you have had the car a couple of weeks. During that visit they answer any questions that may have croped up since you first drove it off the lot. In addition to taking care of the questions. They washed & filled it with gas (so visit when the tank is near empty!). So far, our experience shows this dealership & personnel to be top notch. More

Had a troublesome experience with this dealership. I had scheduled my appointment originally for another day, but they had called to reschedule me due to overbooking. When asked if I could have a loan I had scheduled my appointment originally for another day, but they had called to reschedule me due to overbooking. When asked if I could have a loaner car at least to make up for the inconvenience I was told no. Then I asked if it was okay to wait at the dealership and was also told no. The customer service on the phone was not the best. I have never had this type of experience with any bmw dealership. More

James Moon is very good at his job great customer service. He responded in seconds on text messaging and does what it takes to take care of your needs. Nicely done and and on time. service. He responded in seconds on text messaging and does what it takes to take care of your needs. Nicely done and and on time. More

Laura was very helpful and made the experience great. Love that she kept me informed! Love that she kept me informed! More

They are always great at communicating. They always provide friendly service. Prompt service. Clean environment They always provide friendly service. Prompt service. Clean environment More

Mr. James sets the bar across the board for a perfect customer experience. When I reached out with a brief inquiry, Mr. Foursmoon was responsive and highly knowledgeable. I can't thank him enough customer experience. When I reached out with a brief inquiry, Mr. Foursmoon was responsive and highly knowledgeable. I can't thank him enough More

Very pleasant experience when purchasing a used BMW and I appreciate getting a full tank of gas with the purchase. appreciate getting a full tank of gas with the purchase. More

Excellent customer service by Nia. Very friendly and extremely helpful with a great sense of humor, Very friendly and extremely helpful with a great sense of humor, More

After such a great purchasing experience buying my X4 M40i we went back to look for a used car for our weekend kayak and bike adventures. We were amazed to find a low mileage 3 year old Subaru Outback on M40i we went back to look for a used car for our weekend kayak and bike adventures. We were amazed to find a low mileage 3 year old Subaru Outback on their lot priced well below anything we had looked at. The buying experience on a used car was no different than the one we had on a new car that’s 4x the price. I can’t say enough about the professionalism of the entire staff. They have our business forever no mater what we buy. More

Mr. Peter Storm Phouluang was a pleasure to work with.He keep me posted on the arrival of the new BMWx3 I wanted. I was able to negotiate a great deal and did not feel pressured into buying this vehicle. It keep me posted on the arrival of the new BMWx3 I wanted. I was able to negotiate a great deal and did not feel pressured into buying this vehicle. It was the smoothest car purchase in my life. Very professional, attentive and honest staff. Sincerely Maria Saavedra More