BMW of Roseville

Laura is fantastic and she really does make the extra effort to ensure her service clients are taken care of. We have had great experience with BMW Roseville. effort to ensure her service clients are taken care of. We have had great experience with BMW Roseville. More

The website had a coupon on oil change, but when i got there they stated it wasn't for any M vehicles which they could have easily stated on the coupon the exclusions. Anyways they were nice to provide me there they stated it wasn't for any M vehicles which they could have easily stated on the coupon the exclusions. Anyways they were nice to provide me with a water bottle as i waited there i had an appointment but still took 2 hrs. When it was finished i was told to wait outside which i waited another 20 minutes in the freezing cold before the driver showed up with my car. Overall its my first experience with a bmw dealer for service and i think i will try a different one to compare level of service. More

I rate my overall appt as good. It was easy to setup my appt and pay for my invoice using the online portals. And, my service rep, Nelson, was helpful answering my questions and wal It was easy to setup my appt and pay for my invoice using the online portals. And, my service rep, Nelson, was helpful answering my questions and walking me through the work being done on my car. I also appreciated the video from the technician walking me through the results and suggestions-nice touch! More

This is our first car we have purchased from BMW of Roseville. Everyone was helpful at BMW of Roseville to make quick decision. Mr. Luis Lizarraga and other representative were humble and provide mo Roseville. Everyone was helpful at BMW of Roseville to make quick decision. Mr. Luis Lizarraga and other representative were humble and provide most of the information before the buy. More

It is a pleasure to deal with this Dealership. Specifically speaking their Service Advisor, Mr. Nghia Nguyen. This man responds to any concern, and makes it right. I always trust their work, and i Specifically speaking their Service Advisor, Mr. Nghia Nguyen. This man responds to any concern, and makes it right. I always trust their work, and if there is a problem they fix it. Thanks BMW Roseville. More

Exceptional great all around service and greeting. Sales person and sales manager very professional and no run arounds......back and forth prices. Sales person and sales manager very professional and no run arounds......back and forth prices. More

Everyone was incredibly helpful at BMW of Roseville. This is my 3rd car I have purchased from this dealership and there is a reason I keep coming back. We went in the store with the intention of "lookin This is my 3rd car I have purchased from this dealership and there is a reason I keep coming back. We went in the store with the intention of "looking" at their new electric vehicles and ended up driving away with a brand new convertible! We were instantly greeted with a friendly face, Tyler, who very knowledgeable, thorough and a pleasure to work with. We traded a vehicle in and got a fair offer (higher than the one I had just received from CarMax). We also financed through BMW and their financial advisor was an absolute pleasure to work with. 5 star to everyone at BMW of Roseville! More

Customer service was not bad but could have been better. Dealership was clean and offered coffee but had no sugar. Dealership was clean and offered coffee but had no sugar. More

The service is terrific with very gracious timely and responsive service working hard for the customer. responsive service working hard for the customer. More