BMW of Roseville

My recent experience at BMW of Roseville was excellent for a quick standard maintenance trip for an oil change and full scope/inspection. I was able to schedule an appointment easily online and only had t for a quick standard maintenance trip for an oil change and full scope/inspection. I was able to schedule an appointment easily online and only had to wait a couple days to get in instead of waiting 3-4 weeks like previously during the beginning of the pandemic. More

My service advisor is Laura and she always stays consistent giving exceptional customer service and makes sure I’m taken care of with all my needs. consistent giving exceptional customer service and makes sure I’m taken care of with all my needs. More

Had an experience of ownership of an X3 from this dealership , was very transparen in terms of wait times and it arrived around the promised dates , infact a few days earlier. Got some good discount dealership , was very transparen in terms of wait times and it arrived around the promised dates , infact a few days earlier. Got some good discounts too and Joshua Moore is a prompt person to interact with and very responsive through emails , calls are tough to get response which is understandable due to business requirements. Overall a good experience of ownership , long term ownership yet to experience looking froward for some nice experience over next some years to come. More

I have always liked this dealership. My scheduled salesperson had to pick up someone at the airport but Brandon stepped nicely. Post-visit check-in shows good customer care. My scheduled salesperson had to pick up someone at the airport but Brandon stepped nicely. Post-visit check-in shows good customer care. More

Due to a family emergency I had to catch a flight later in the afternoon. BMW was able to get my car serviced and me on the way in plenty of time to make my flight. in the afternoon. BMW was able to get my car serviced and me on the way in plenty of time to make my flight. More

I was over 2 hours late to my scheduled appointment thanks to weather and a delayed flight. The service department was very accommodating and got me in as quick as they could and had my vehicle service thanks to weather and a delayed flight. The service department was very accommodating and got me in as quick as they could and had my vehicle serviced quickly and efficiently. More

I viewed a 2020 BMW Monday Feb 27th, wanted to buy it but it was on hold to have the roof motor replaced (convertible). Daily contact and promises of it being completed and ready for sale were maintained (s it was on hold to have the roof motor replaced (convertible). Daily contact and promises of it being completed and ready for sale were maintained (salesperson was terrific in this respect). A deposit was refused (I was committed to buying). I was called last night, Thursday March 9th and told the car was ready for my purchase. I left Palo Alto this morning to make the purchase after confirming at 9am the car was ready to be bought and an hour into the trip my salesperson called rather upset as the car was sold out from under me this morning. So, moral of the story - just know that leopards don't change their spots and regardless of all of the relationship b.s. - this is like buying something at the supermarket. BMW Roseville are still slick car salespeople that one cannot trust with a handshake or words. More

Completely satisfied with the service and was impressed with the professionalism of the advisor. I will not go any where else to have my BWW serviced. The video walk around and inspection was impressive. with the professionalism of the advisor. I will not go any where else to have my BWW serviced. The video walk around and inspection was impressive. More

Came in on a rainy gloomy Sunday to check out their 2023 BMW x5 xdrive40i. Although the weather was gloomy and sad, AutoNation's service wasn't. I was really impressed by Brandon's customer service and pr BMW x5 xdrive40i. Although the weather was gloomy and sad, AutoNation's service wasn't. I was really impressed by Brandon's customer service and professionalism. He didn't pressure us one bit, and gave us time and space to drive and look at the car. When it was time to sign the papers, the same courtesy and professionalism were present with Cole. He explained to us all our options and was easy going, again didn't pressure or get upset when we declined some of the options. I drove 1.5 hours to this dealership because they were willing to work with me and now low ball me unlike my local BMW dealership. I highly recommend Roseville BMW and will purchase future cars with them. More

BMW ROSEVILLE was responsible for the repair of my 2015 428i after an accident, the repairs were many but the dealership was quick with the repairs, very responsive to my repair needs and overall an except 428i after an accident, the repairs were many but the dealership was quick with the repairs, very responsive to my repair needs and overall an exceptional experience. More