BMW of Roseville

I have had the same service writer for the past 17 years and have always been treated quite fair and honestly. and have always been treated quite fair and honestly. More

My advisor went out of her way to make my experience easy and convenient. I was pleasantly surprised by the extra effort I was given to accommodate my schedule. I would definitely recommend. and convenient. I was pleasantly surprised by the extra effort I was given to accommodate my schedule. I would definitely recommend. More

My advisor was very rude. This was my first time at BMW Roseville and wow I could not believe a saleswoman could have this type of attitude. I felt like I was asking how she w This was my first time at BMW Roseville and wow I could not believe a saleswoman could have this type of attitude. I felt like I was asking how she was doing and selling to her. I will not be returning to this bmw location. More

Service was great 👍 service adviser was on time kept in contact with progress very courtesy contact with progress very courtesy More

Purchased a used vehicle from them in July 2021. Owned the car for less than two years now and it's been nothing but problems. A/C went out almost immediately along with the diverter. What has follo Owned the car for less than two years now and it's been nothing but problems. A/C went out almost immediately along with the diverter. What has followed has been a constant chore to keep up with. Windshield washer fluid pump went. Both Transmission mounts were broken. Fluids were already dirty. Rear shocks were worn out. Multiple oil leaks. It's just frustrating and I find it hard to believe that any sort of inspection was done on the vehicle prior to it being sold. For the fluids to already be dirty there definitely wasn't any service done to the vehicle. Further, the dealer never went over what inspections or services were done prior to selling it. The whole reason we bought from a dealer was the peace of mind of having the vehicle inspected. Disappointed with the entire experience. Wont be buying from again. More

Other than the service department, the sales side has been disappointing. Getting callbacks from a sales person was a hassle. Then I was passed on to a sales manager whom seemed to lowball my wife on a p been disappointing. Getting callbacks from a sales person was a hassle. Then I was passed on to a sales manager whom seemed to lowball my wife on a price. He changed his tune when spoke to me because I was a tad bit “car savvy” or maybe because I’m a dude. Definitely felt as I was dealing with a sales team from those “no credit check” car dealerships not a high end luxury dealership. More

For a first time BMW buyer they made this a great experience. From the beginning of the sales process to the very end Josh in sales and Cole in financing were looking out for my interest which would experience. From the beginning of the sales process to the very end Josh in sales and Cole in financing were looking out for my interest which would make me a repeat customer. More

Outside of the cost of maintaining a BMW,I’ve never been disappointed in the quality of the service with Roseville BMW. disappointed in the quality of the service with Roseville BMW. More

Laura Stevens was outstanding. She was very courteous and knowledgeable about the service rendered on my BMW. She was very courteous and knowledgeable about the service rendered on my BMW. More

Cole and Joshua were more than helpful - they made me feel like part of a family after I ordered my BMW. (Yes, I know I said after, but I never felt a compulsion to buy nor a need or desire to be pushed feel like part of a family after I ordered my BMW. (Yes, I know I said after, but I never felt a compulsion to buy nor a need or desire to be pushed or pressured into buying.) More