BMW of Rockville - Service Center

The service rep, Pattara was very helpful. Service was excellent and repairs were completed earlier than promised. Service was excellent and repairs were completed earlier than promised. More

The service rep’s are great. My latest rep,, Leon, was terrific and extremely helpful. My latest rep,, Leon, was terrific and extremely helpful. More

BMW Rockville is a great facility. Its great to have car sales, service, & merchandise in the same building. service staff were very helpful & professional Its great to have car sales, service, & merchandise in the same building. service staff were very helpful & professional More

Very professional and efficient. A bit expensive but it is worth saving the hustle . Prices up front and shuttle service. A bit expensive but it is worth saving the hustle . Prices up front and shuttle service. More

Bryan Webster, BMW Service Representative, explained the service required for my car and showed me on his iPad pictures of the work to be done. He was very efficient, polite and informative. service required for my car and showed me on his iPad pictures of the work to be done. He was very efficient, polite and informative. More

Car got fixed quickly and Jonathan’s customer service was excellent. Will go back specifically to work with him. excellent. Will go back specifically to work with him. More

Fast and speedy service They diagnosed the problem quickly and kept me informed every step of the way. quickly and kept me informed every step of the way. More

My service experience at BMW of Rockville was top notch from my conversation with the service scheduler to working with the cashier to pay for the work done. I was greeted quickly, led to the customer lou from my conversation with the service scheduler to working with the cashier to pay for the work done. I was greeted quickly, led to the customer lounge for refreshment, met with my service advisor, Ali, who explained the recommended maintenance, and an Uber was then called for me. My car was returned to me quickly and washed with a video of the status of my car’s condition. Quality speaks for itself and that is the service department at BMW of Rockville and Ali. Thank you! More

The customer service was great. I am really, really please with the service provided during my visit to that Dealership I am really, really please with the service provided during my visit to that Dealership More

Awesome place to service your BMW. Jamie the service advisor is detail-oriented,smart and willing to assist customers. What a man can do Jamie does it better. Her follow up with custo Jamie the service advisor is detail-oriented,smart and willing to assist customers. What a man can do Jamie does it better. Her follow up with customer is great More