BMW of Rockville - Service Center

Terrific! On time service/ recall immediately taken care of/ very polite front desk staff/ truly knowledgeable and helpful service guy”RICK”! On time service/ recall immediately taken care of/ very polite front desk staff/ truly knowledgeable and helpful service guy”RICK”! More

Service performed on schedule in less time than estimated. Very helpful staff and pleasant overall experience. estimated. Very helpful staff and pleasant overall experience. More

William and the service team at BMW Rockville delivered courteous expert efficient service. Great to work with. courteous expert efficient service. Great to work with. More

Great service and costumer care. Great communication with client. Clarity on price at the time of leaving the car for service. Great communication with client. Clarity on price at the time of leaving the car for service. More

I had made a appointment in person with Jaime Rosenzweig for my BMW 528i. When I showed up I was told that I did not have any appt. I was surprised about lack of proper coordination. Ali did sort it out an for my BMW 528i. When I showed up I was told that I did not have any appt. I was surprised about lack of proper coordination. Ali did sort it out and accepted my vehicle. More

Pleasant personnel who are really concerned about doing a good job and communicating with the customer. Joel was outstanding and clearly understood the problem, obviously explained it to the team that was w good job and communicating with the customer. Joel was outstanding and clearly understood the problem, obviously explained it to the team that was working on my automobile and handled everything in a professional and competent way. At all times i felt valued as a customer. More

This dealership is fast, efficient and polite. My service associate, Ali Souley is reliable and extremely professional, communicating in time and shows appreciation for the client's time. My service associate, Ali Souley is reliable and extremely professional, communicating in time and shows appreciation for the client's time. More

Mr. Clark from the service dept was professional and well informing throughout the whole process. I would love to work with him again. informing throughout the whole process. I would love to work with him again. More

It was very accommodating . My rep gave me consistent updates on my car. Thank You My rep gave me consistent updates on my car. Thank You More

My service advisor JC is awesome! Very helpful and makes it a smooth quick process. Very helpful and makes it a smooth quick process. More