BMW of Rockville - Service Center
Rockville, MD
608 Reviews of BMW of Rockville - Service Center
My experience at BMW Rockville was excellent. They were thorough and quick with the work that needed to be done. They sent me a video of the underside of my car, and told me I didn’t need repairs They were thorough and quick with the work that needed to be done. They sent me a video of the underside of my car, and told me I didn’t need repairs on certain things yet, but giving me a timeline for when things like tires and brake pads would need replacing (with video evidence). And they even washed and vacuumed out my car before delivering it back to me. I appreciated the service! More
Juan Carlos Rodriguez has been our service representative at BMW Rockville for more than 10 years. We trust him implicitly. JC is the reason we have our vehicles, my wife's 540i and my 240M, serviced at BMW at BMW Rockville for more than 10 years. We trust him implicitly. JC is the reason we have our vehicles, my wife's 540i and my 240M, serviced at BMW Rockville. He always sets realistic expectations and meets them each time. We wouldn't consider going anywhere else. More
Service process went very smooth. My service agent Juan Carlos shared the video of my vehicle being inspected. i really liked the video where it showed the condition of my cars brakes My service agent Juan Carlos shared the video of my vehicle being inspected. i really liked the video where it showed the condition of my cars brakes and tires. More
Excellent service! ! My service advisor knows exactly what problems with my vehicle. I think I got the best service Robert and his team. Thank you Robert! ! My service advisor knows exactly what problems with my vehicle. I think I got the best service Robert and his team. Thank you Robert! More
outstanding service. the service adviser was very helpful, polite, informative and professional. I am very pleased with total service done. the service adviser was very helpful, polite, informative and professional. I am very pleased with total service done. More