BMW of Rockville - Service Center

Proffessional and friendly service for the last twenty years.Great communication and everything done on time. years.Great communication and everything done on time. More

My experience at BMW Rockville was excellent. They were thorough and quick with the work that needed to be done. They sent me a video of the underside of my car, and told me I didn’t need repairs They were thorough and quick with the work that needed to be done. They sent me a video of the underside of my car, and told me I didn’t need repairs on certain things yet, but giving me a timeline for when things like tires and brake pads would need replacing (with video evidence). And they even washed and vacuumed out my car before delivering it back to me. I appreciated the service! More

Juan Carlos Rodriguez has been our service representative at BMW Rockville for more than 10 years. We trust him implicitly. JC is the reason we have our vehicles, my wife's 540i and my 240M, serviced at BMW at BMW Rockville for more than 10 years. We trust him implicitly. JC is the reason we have our vehicles, my wife's 540i and my 240M, serviced at BMW Rockville. He always sets realistic expectations and meets them each time. We wouldn't consider going anywhere else. More

I had good luck Experience in getting my car serviced. They even washed my car for free. They even washed my car for free. More

Service process went very smooth. My service agent Juan Carlos shared the video of my vehicle being inspected. i really liked the video where it showed the condition of my cars brakes My service agent Juan Carlos shared the video of my vehicle being inspected. i really liked the video where it showed the condition of my cars brakes and tires. More

Jaime at BMW Rockville was great. Super helpful- explained everything and service was completed as promised . Super helpful- explained everything and service was completed as promised . More

My first BMW, and the service advisors has been very helpful and my new experience. 😊 helpful and my new experience. 😊 More

Excellent service! ! My service advisor knows exactly what problems with my vehicle. I think I got the best service Robert and his team. Thank you Robert! ! My service advisor knows exactly what problems with my vehicle. I think I got the best service Robert and his team. Thank you Robert! More

I was disappointed that the snack section did not provide anything else other than drinks. anything else other than drinks. More

outstanding service. the service adviser was very helpful, polite, informative and professional. I am very pleased with total service done. the service adviser was very helpful, polite, informative and professional. I am very pleased with total service done. More