BMW of Rockville - Service Center
Rockville, MD
604 Reviews of BMW of Rockville - Service Center
Jared always greets me with a smile and gets all paperwork, car loaners , maintenance and washes done efficiently! I’ve been using this dealership for years! paperwork, car loaners , maintenance and washes done efficiently! I’ve been using this dealership for years! More
Rockville BMW providesNice and clean facilities. high-quality service. Their staff are effective and courteous. Good location. Nice and clean facilities. high-quality service. Their staff are effective and courteous. Good location. Nice and clean facilities. More
A very busy dealer no doubt. Inventory management (tires in my case) needs urgent work. Most critical to me though is the astoundingly poor communication to keep the clients in Inventory management (tires in my case) needs urgent work. Most critical to me though is the astoundingly poor communication to keep the clients informed of progress or lack thereof. I give credit for finally getting me a loaner vehicle since the weekend approached without my vehicle but... More
Well organized. Outstanding staff. Easy to get loaner. Loved the video of the evaluation of my vehicle. Thorough and professional. Outstanding staff. Easy to get loaner. Loved the video of the evaluation of my vehicle. Thorough and professional. More
Professional and efficient. I got a flat tire which needed to be changed. I called and got the same day service. They also sent me home and pick me up in a uber car so I didn't I got a flat tire which needed to be changed. I called and got the same day service. They also sent me home and pick me up in a uber car so I didn't have to wait in the service center. Liked to work with Juan Carlos (J.C.) Rodriguez, who was friendly and took care of everything! More