BMW of Rockland
Rockland, MA
Filter Reviews by Keyword
By Type
Showing 861 reviews
My car broke down and had to be towed to the Norwell BMW. Decided it was time for a new BMW. Found a used vehicle there, just the model and year that I wanted. They took care of all the details with the sal Decided it was time for a new BMW. Found a used vehicle there, just the model and year that I wanted. They took care of all the details with the sales, financing, registering etc. Love my new car and looking forward to many miles of happy driving. More
This is my third BMW from Greg Smith and BMW Gallery Norwell. He's the best- knowledgable and fast, to-the-point answers. The first time we met about 6 years or so ago, we clicked and he has made each o Norwell. He's the best- knowledgable and fast, to-the-point answers. The first time we met about 6 years or so ago, we clicked and he has made each of my three purchases a pleasure. I know what I want before I walk in and he makes it happen....to the point and quickly. I've recommended Greg to other friends and I will be his customer for many years to come. BMW Gallery Norwell is so far from my home now (70+ miles), that it is impractical for me to have my cars serviced there, but despite the fact that I have another Massachusetts BMW dealer servicing my cars, I still went the 70 miles to deal with Greg. I'm sure there would be a perfectly competent salesperson at the other dealership (which does a great job servicing my cars), but relationships are important to me and I value my relationship with Greg. More
I worked with Greg Dolabany, David Nourse, and Lisa Miles. Everyone was extremely helpful, friendly, and knowlegeable. The entire process (from test drive to financing)was easy and painless. I was ve Miles. Everyone was extremely helpful, friendly, and knowlegeable. The entire process (from test drive to financing)was easy and painless. I was very impressed with my experience at the BMW Gallery of Norwell. More
From the first time I walked into the dealer, Bob was really friendly and he answered all the questions I had, even offer us a test drive. He was also open to negotiation and very honest about the detail really friendly and he answered all the questions I had, even offer us a test drive. He was also open to negotiation and very honest about the details of the transaction and options we could choose. In addition the after sales experience and customer service was very profesional. More
We have been dealing with Greg for a number of years, and wouldn't consider going anywhere else. He is friendly, professional and honest which we appreciate more than we can say. The process is always fast wouldn't consider going anywhere else. He is friendly, professional and honest which we appreciate more than we can say. The process is always fast and he works around our crazy schedules. He is a true asset not only to your dealership but as a representative of the BMW brand. Best, Nancy Smith More
The experience I received at BMW Gallery in Norwell was exceptional! They had the exact vehicle I was looking for and the customer service I received was excellent. I would highly recommend this dealersh exceptional! They had the exact vehicle I was looking for and the customer service I received was excellent. I would highly recommend this dealership to anyone and everyone! I am very happy with the vehicle I purchased and the service I received from BMW Gallery in Norwell! More
I was trading in my wifes old car and my old car here and Greg found the perfect car for me. It was low miles and looks brand new. We did most of the work on the phone (negotiated a car price, financing, t Greg found the perfect car for me. It was low miles and looks brand new. We did most of the work on the phone (negotiated a car price, financing, terms, and trade in values). I will keep coming back to this dealership because of how easy the transaction was, and you can actually tell that Greg enjoyed selling and knew a lot about BMW's. More
The advertisement for the car had all the info I needed, including a car fax report, to be able to compare it to other vehicles advertised at other places. The reasons I wanted a Honda Civic are: They are including a car fax report, to be able to compare it to other vehicles advertised at other places. The reasons I wanted a Honda Civic are: They are easy and inexpensive to maintain, they have good fuel economy, and they have a reputation for lasting 200,000 miles if cared for properly. I chose the car I purchased out of 20 + ads I looked at and 6 cars I test drove because, it had the longest estimated life/miles left in it within my price range and it looked and drove like it was well cared for. The new tires was definitely a plus that added to it's value. Greg smith was very helpful and friendly. I like his low pressure sales approach. More
I have been buying new cars for 30 years. About 10 years ago, I bought my first BMW from Avery at Norwell. I was impressed then and I have bought 4 more vehicles since. I receive outstanding service from ago, I bought my first BMW from Avery at Norwell. I was impressed then and I have bought 4 more vehicles since. I receive outstanding service from everyone. The vehicles are the best that I have ever owned. Previously, I would only consider American vehicles, but I have changed my mind completely. (Although it's a bonus that the X3 is made in America). Greg Smith has actually been my sales rep for the past 3 vehicles that I purchased. My wife and I both think he's great. There's no pressure. He works with us. He knows us and knows what we like. He's just a great guy. Dave (terribly sorry but I've forgotten his last name. I have his card at home) has been great with getting us set up for financing. Everything works like clockwork at this dealership. I can't see myself shopping for a car anyplace else. More
All aspects of the transaction including trade-in went smoothly and professionally. My salesperson Heather Bunce was exceptionally friendly and knowlegable about the vehicle and handled all the details qu smoothly and professionally. My salesperson Heather Bunce was exceptionally friendly and knowlegable about the vehicle and handled all the details quickly and followed up on a number of minor issues with excellent communication. The vehicle exceeded descriptions and was negotiated for a very fair price. Thanks to Heather for an enjoyable purchase. More