BMW of Rockland

Ricki Bocavich and Avery Trumbo both listened and Ricki Bocavich and Avery Trumbo both listened and responded to my needs. They are a good team.Dave"s handling of the Money aspect of the experience Ricki Bocavich and Avery Trumbo both listened and responded to my needs. They are a good team.Dave"s handling of the Money aspect of the experience was satisfying and pleasant. I would reccomend this Team to anybody that is planning to purchase a new or preowned vehicle. Good Job ! More

We worked with Bob Gunnarson and he was very knowledgeable, friendly and not pushy at all. Just the type of person you want to deal with. It was refreshing. Highly recommended. knowledgeable, friendly and not pushy at all. Just the type of person you want to deal with. It was refreshing. Highly recommended. More

BMW Gallery Norwell made the experience of researching, ordering, and taking delivery of my new BMW a pleasure. My salesman, Bob Gunnarson was particularly great to deal with and I would (and will) recomm ordering, and taking delivery of my new BMW a pleasure. My salesman, Bob Gunnarson was particularly great to deal with and I would (and will) recommend him and the dealership to anyone in the market for a new BMW enthusiastically and without reservation. More

Riki was very helpful, fair on price, and even made sure my Conquer Cancer license plates could be transferred - not an easy thing as I was going from one lease to another. I would highly recommend Riki an my Conquer Cancer license plates could be transferred - not an easy thing as I was going from one lease to another. I would highly recommend Riki and BMW Norwell for sales and service. Lee in the service department is excellent as well. More

My girlfriend and I purchased a CPO 2007 BMW X5 from your My girlfriend and I purchased a CPO 2007 BMW X5 from your dealership. The car was in excellent condition. The sales person Riki Bokavich was very My girlfriend and I purchased a CPO 2007 BMW X5 from your dealership. The car was in excellent condition. The sales person Riki Bokavich was very pleasant to work with and worked hard to make me comfortable in the buying process. From the moment my girlfriend and I walked into your dealership, Riki greated us with a smile and worked with us to have a great buying experience. He really made your dealership look GREAT! A month or so later I returned because I had a brake pad issue and Riki was right there to help me again. I have purchased many vehicles in the past, and usually the salesperson forgets who you are after you purchase a car and leave the parking lot. Riki is NOT one of those salesmen. When I called him with my problem, he remembered exactlty who I was 2 months later and treated me with the respect that I and every other customer deserves and hopes for. I will definetely be back to purchase my next BMW from Riki and your dealership. From the moment I stepped into your dealership until today, I have nothing but praise to give out about your establishment. I service my other BMW and will service this new BMW at your Norwood location, and that dealership is another great dealership. Keep treating your customers like Riki Bokavich and your team did for me, and you will have them as customers for life. Thank you!!! More

The sales representative was a very joyous, colorful individual. He had a way of redirecting your attention from buying a car to caring for his mental health. Great experience! individual. He had a way of redirecting your attention from buying a car to caring for his mental health. Great experience! More

Greg is an excellent representative of not only the dealership in Norwell but of the BMW company in general. He was very responsive and possessed a high degree of knowledge about the product. Greg surp dealership in Norwell but of the BMW company in general. He was very responsive and possessed a high degree of knowledge about the product. Greg surpassed our expectations and that's why we returned to him for our repeat purchase. More

Look no further! I've been doing business with this dealership for more than 12 years, and have probably purchased a dozen or more vehicles. Now and then, I might make an exception and get a non-BMW e dealership for more than 12 years, and have probably purchased a dozen or more vehicles. Now and then, I might make an exception and get a non-BMW elsewhere. In those rare cases, neither the car nor the dealer compares to the standard these guys set. BMW Gallery/Norwell is THE most customer-centric car dealer I've ever encountered. All the key people there are in synch and informed if there are ever any problems, no matter how minor. They readily make highly competitive deals, place a high value of customer retention and satisfaction, and go out of their on every aspects of the relationship when the need arises. Greg Dolabany is especially competent and attentive as a sales rep. He knows the product and readily sizes up the best fits on the deal and terms. The service department, sales management team, business office...right on down the line...performs in a world-class manner. No one wastes time bouncing questions or concerns to someone else. They are honest, always avoid behaviors that we associate with typical dealerships, and are committed to their customer. It's not only refreshing. It's exceptional. More

I have been a customer of the Norwell BMW Gallery for about 14 years now and I am always impressed by the customer service, personal attention and responsiveness of the people I deal with. The same is t about 14 years now and I am always impressed by the customer service, personal attention and responsiveness of the people I deal with. The same is true of the service consultants. In this instance, I was pleased to get exactly the car I wanted in color, exterior, equipment, etc. and lower my monthly lease payments in doing so. I couldn't be more pleased. More

We found the car we wanted by searching BMW dealerships on-line. We live in Albany New York and called the dealership and spoke with Lisa. We traveled 200 miles and our experience was worth the trip. Gr on-line. We live in Albany New York and called the dealership and spoke with Lisa. We traveled 200 miles and our experience was worth the trip. Greg Smith was a pleasure to do business with. We would do it again in a heartbeat. John & Amy More