BMW of Rockland

Friendly, down to Earth Service Advisor Had a pleasant service experience with my service advisor. Professional and courteous. Consistently kept me in the know regarding my vehicles status. Had a pleasant service experience with my service advisor. Professional and courteous. Consistently kept me in the know regarding my vehicles status. Was a little apprehensive about revisiting this dealership after not so great experience last year but will definitely continue to work with Frank Brancato going forward. Great service. More

Great I had a very seamless experience. Well organized and very professional. My vehicle could have been vacuumed to a higher level. No big deal but note I had a very seamless experience. Well organized and very professional. My vehicle could have been vacuumed to a higher level. No big deal but noted. More

Great experience Dealt with Cory Grover. Walked us through the sale. very knowledgeable and friendly. Genius was Chris Riley and the same could be said for him. Dealt with Cory Grover. Walked us through the sale. very knowledgeable and friendly. Genius was Chris Riley and the same could be said for him. More

Disappointed Came in on a Tuesday and was interested in an X6, asked for pricing after looking at the vehicle, was told I couldn't get until Thursday, never receiv Came in on a Tuesday and was interested in an X6, asked for pricing after looking at the vehicle, was told I couldn't get until Thursday, never received it. I suggest going to another BMW dealership, these guys are doing so well they don't even try to sell cars. More

IMPECCABLE As a BMW enthusiast and collector, I have worked with a number of BMW dealerships. This one is outstanding, and the people there go, both on a person As a BMW enthusiast and collector, I have worked with a number of BMW dealerships. This one is outstanding, and the people there go, both on a personal and professional level, far beyond anything that even a 5 star dealership would be expected to provide. Whether it be Ryan Sullivan, their Sales Manager, Tarek Mirshak, in Finance, of resident Genius, Yanni Rigas, or Alex Josephson, these people oversaw every last detail of my purchase. The car was a rare 128i 6MT with the M Sport Package, Dual Xenons, an uncommon, red leather interior with Space Grey, and Harmon Kardon. Despite them being besieged with 5-10 calls a day from local buyers, they upheld their promise to me, and fought the arduous battle with the State of Colorado to get the car registered. It would have been so much easier for them to have broken their word and sold it to a local buyer. When I arrived, everything they promised was delivered in full; the car was immaculate, detailed professionally, and in perfect running order. Upon discovering 3 subjective repair matters, they voluntarily opted, at no cost to me, and without prompting by me, to repair all of them. Even the Colorado (out of state) license plates were installed. I can't say enough for Ryan and his team here. Yes, even on the way home, I ran across a terrible BMW dealer; I have experienced some horrific ones and know the difference. More