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BMW of Rockland

Rockland, MA

4.7
806 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 806 reviews

August 01, 2024

Owen was a pleasure to deal with. After agreeing on a purchase he went above and beyond to make the process seamless and efficient. Great job! More

by General
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Martin
Aug 02, 2024 -

BMW of Rockland responded

Hello General, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 30, 2024

Great service. Advisor Matt was very helpful.. highly recommend South Shore BMW to have car repairs service work done More

by Jeffhall18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Jul 31, 2024 -

BMW of Rockland responded

Hi, we're happy you found Matt to be so supportive during your experience here at BMW of Rockland. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 29, 2024

I love south shore bmw- always good service. Todays service appointment was super quick- thanks! More

by debsieg02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Jul 31, 2024 -

BMW of Rockland responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2024

Great service and attention to detail. Technicians inspection video was awesome, and Andrew at the service desk was super helpful. More

by byronwheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter, Dan Bolton
Jul 29, 2024 -

BMW of Rockland responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at BMW of Rockland! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 26, 2024

I was able to get a service appointment within 24 hours. The personnel are courteous and greet you promptly. They keep you informed on the status of your vehicle. The shop is spotless. A necessary chore tha More

by PatMadiganJr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah
Jul 26, 2024 -

BMW of Rockland responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

July 26, 2024

Professional, knowledgeable and highly efficient. Service team is attentive and easy to talk to and highly responsive. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Jul 27, 2024 -

BMW of Rockland responded

Hi David, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. We do hope we can be of assistance in the future. Take care!

July 26, 2024

My service was second to none. I can not say enough about how Andrew Macworter was. More

by maizenstadt
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Macworter, Avery Trumbo
Jul 27, 2024 -

BMW of Rockland responded

Hi, thank you for sharing your positive experience! We do hope we can be of assistance in the future. Take care!

July 24, 2024

Beware of this dealership as they don’t stand behind there certified pre-owned M Power car which they sold me. The service advisor and service manager failed to address the defected brake issue that was More

by Daniel
Recommend Dealer
No
Employees Worked With
Tom (General manager)
Jul 31, 2024 -

BMW of Rockland responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

July 23, 2024

My experience with my service agent Dan was awful and after having my car worked on over the weekend and spending over 2000 I came back to pick up my car only to drive off and have my oil light come on 1 More

by Vkplacha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bolton
Jul 25, 2024 -

BMW of Rockland responded

Vkplacha, We are grateful for the opportunity to have been able to discuss your service concerns with you. Your business means a lot to us, and we sincerely hope that we will be able to resolve the matter to your complete satisfaction when you return. Should you require any assistance in the future, please do not hesitate to reach out to me. Your continued satisfaction is our priority, and we are here to help whenever you need us. Dan Bolton Service Director dbolton@southshorebmw.com

July 20, 2024

Super friendly and always professional! I will always purchase mu vehicles here because of the exceptional service More

by Ggsparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bshara, Ryan Sullivan, Avery Trumbo, Hunter Leighton
Jul 22, 2024 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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