
BMW of Rockland
Rockland, MA
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Frank did a great job in service as usual. The detail work was awesome! He also addressed a brake problem as well. I rate Frank and the team a 10! The detail work was awesome! He also addressed a brake problem as well. I rate Frank and the team a 10! More
I had a great experience from the service team to my agent Matt. He made sure my car was taking care of and help me with my travels by giving me a loner agent Matt. He made sure my car was taking care of and help me with my travels by giving me a loner More
Reception at the dealership was prompt and courteous. Jonathan help me even though I was a few days late to get the final service under the 3 year warranty. Getting a loaner was easy. I expect superior s Jonathan help me even though I was a few days late to get the final service under the 3 year warranty. Getting a loaner was easy. I expect superior service for my BMW and I certainly get it at South Shore BMW. More
Jonathan manages the service department with great interpersonal skills. After all, who feels good about repairing your car after a stupid mistake? Somehow he makes it a sympathetic situation. He s interpersonal skills. After all, who feels good about repairing your car after a stupid mistake? Somehow he makes it a sympathetic situation. He shows pride in his position and true appreciation for the BMW customer. More
Car buying experience, frustrating. Non negotiable fix fee $495, trade in value only good for short period of being present in show room. Snafu with cars title paperwork, person needing Non negotiable fix fee $495, trade in value only good for short period of being present in show room. Snafu with cars title paperwork, person needing to sign the title not available. Waited 4 days for signed title. Finance manager a bit aloof. Sales person good. Liked the pet dogs in showroom. Used car I was testing had 2 issues locked radio have to be unlocked, and tire need air. ? Used car checked? Not a great experience, just 2 star. My take functional with issues. More
They are on point and precise. I love how they take good care of you when my vehicle is in service. They reach out just in time if there is any other inconvenience and they accommo I love how they take good care of you when my vehicle is in service. They reach out just in time if there is any other inconvenience and they accommodate to the best of their ability to those inconveniences. 10/10 because unlike Norwood THEY GET THE JOB DONE HONESTLY More