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BMW of Rockland

Rockland, MA

4.7
805 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 806 reviews

August 12, 2024

The experience was good and professional start to finish my service associate Elijah was fair and explained everything perfectly. I give him max rating. Fives Stars! More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I would assume that this gentleman leads Elijiah. He has if so trained him well., Avery Trumbo, Dan Bolton
Aug 16, 2024 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 12, 2024

Great dealership teamwork. Knowledgeable and friendly. Looking forward to building a relationship with future service. More

by Sue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bashara Gebara, christopher Reilly and Jimmy (last name ?), Ryan Sullivan
Aug 17, 2024 -

BMW of Rockland responded

Sue, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 11, 2024

I scheduled a appointment with them for Tuesday at 4:45pm just for a oil e and tire change. I just got my car fixed on Thursday morning. I lost 3 days of work because of that. They have poor communication. T More

by athauany.pereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Bolton
Aug 12, 2024 -

BMW of Rockland responded

Thank you for your feedback regarding your recent experience with scheduling an appointment for an oil and tire change. I apologize for the poor communication and the inconvenience you faced, including the loss of work. I appreciate your honesty, especially since you had a positive experience with us before. I would like to address your concerns and learn from this situation to improve our service in the future. Please contact me directly so we can discuss this further. Thomas Toppan General Manager ttoppan@southshorebmw.com

August 10, 2024

Excelent services, with video detailing all explanations as you need and recommendations, great in my opinion More

by gilbert pujols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Aug 11, 2024 -

BMW of Rockland responded

Hello Gilbert, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 10, 2024

Dave Josephson is the best in the business! I have done multiple transactions with him. He puts customers’ interests above everything else. Go talk to him! You won’t be disappointed. More

by Steve W.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Josephson
Aug 12, 2024 -

BMW of Rockland responded

Hi Steve, we're happy you found our staff so supportive during your experience here at BMW of Rockland. We look forward to your next visit! Take care!

August 06, 2024

Easy process throughout. Thank you very much for a pleasant experience. It is truly appreciated. More

by ajmckenna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Josephson
Aug 09, 2024 -

BMW of Rockland responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

August 06, 2024

Timely, helpful. Matt in service was great, bringing all suggestions forward but not too much pressure. Nice job More

by Dococape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Dan Bolton
Aug 09, 2024 -

BMW of Rockland responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 04, 2024

David Josephson was great! He was sure to help me with everything that was needed to purchase my car. He always kept me in the loop while I waited for my car to be delivered. More

by Lynda Monahan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Josephson
Aug 05, 2024 -

BMW of Rockland responded

Hello Lynda, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

August 03, 2024

My service advisor, Matt Eggers, was friendly and efficient as always. He communicated clearly, discussed the potential service costs in advance, and provided timely text updates throughout the repai More

by Fatherofgoldens2
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger, Dan Bolton
Aug 04, 2024 -

BMW of Rockland responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Rockland! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 01, 2024

Nice staff and the waiting area was pleasant . No pressure to get extra services done. More

by jimntony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Aug 02, 2024 -

BMW of Rockland responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

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