Back

BMW of Rockland

Rockland, MA

4.7
808 Reviews

1040 Hingham St

Rockland, MA

02370

Directions

By Type

Showing 808 reviews

November 01, 2021

Avery, Gregory, and Ed stepped up to help us with a tough time schedule to get into a car. They made it happen and even made it a super easy process. Would highly recommend buying a car from them! More

by tosannh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregory J. Dolabany, Avery Trumbo
Nov 02, 2021 -

BMW of Rockland responded

We are delighted that Avery, Gregory, and Ed took such top-notch care of you and earned your recommendation! Thank you for doing business with South Shore BMW, we are thrilled that you are a happy customer. Safe travels in your new car!

October 18, 2021

Very efficient, convenient and good customer service experience. Scheduled my appointment on-line and had shuttle ride set up in advance. Well done. More

by Pwaters01
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank
Oct 19, 2021 -

BMW of Rockland responded

We're glad to hear your service visit left nothing to be desired! Thank you for taking the time to review us - the entire South Shore BMW team appreciates your support! Take care!

August 25, 2021

Service is always accommodating. I needed a sticker, and as usual, they fit me in when I arrived. Comfortable waiting area, short wait time, and always friendly service. More

by valereye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Aug 25, 2021 -

BMW of Rockland responded

We're glad to hear it! Thank you for trusting the South Shore BMW team with your vehicle care, and come see us again next time you need us!

August 18, 2021

Quick and painless as usual! Fantastic customer service! The service team keeps you informed and updated on the status of your vehicle frequently. More

by 1bmw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Norkus
Aug 18, 2021 -

BMW of Rockland responded

Thanks for your loyal business! We're glad to hear that everything was efficient and that our team was communicative and friendly. See you next time at South Shore BMW!

August 16, 2021

I have purchased three cars from this dealership and have been very happy each time…and the dealership has serviced them all…great service!! And I plan on purchasing my next car from them!! More

by auntiesuphan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Dolabene and Frank Brancato
Aug 17, 2021 -

BMW of Rockland responded

We are delighted to have you as a returning customer! Thank you for your confidence in our work here at South Shore BMW, we look forward to working with you next time. Until then, safe travels!

July 28, 2021

I went there to get an alignment done after installing a full suspension on my 2012 5 series. Its fully manual and due to everything being electronic they were unable to do the job. Got it done at a local s More

by michel.jeanjuste
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
I don’t remember my service advisors name, but it was a young man with tattoos and he was very nice with explaining everything to me and doing their best to figure it out.
Jul 29, 2021 -

BMW of Rockland responded

Michel - I am sorry to hear that you did not have a more successful experience working with us. It is our goal to deliver top-notch service, and it is disappointing that this was not better reflected in your visit. I understand that we have let you down, but if there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Tom Toppan - Service Manager - 781-278-1471

Aug 02, 2021 -

michel.jeanjuste responded

No worries. I wish I knew ahead of time that you guys would not be able to accommodate the manual alignment. I totally understand the reason why as BMWs are now basically electronic. Ill still be there for routine maintenance as usual. I should have done more research on my part instead of just expecting you guys could do it. Thank’s for responding.

July 14, 2021

One summer day my BMW alerted me that I needed an oil change so I decided to take to the GREAT south shore BMW and they did a great job. The End More

by charlescoronis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Brancato
Jul 15, 2021 -

BMW of Rockland responded

Thank you for giving South Shore BMW your business, Charles! We are happy to hear that our team took great care of you and your vehicle. Drive safely and we hope to see you again down the road!

June 09, 2021

Overall a fantastic experience. Promote service. Clearly explain what is need and what can wait. Lovely area to wait. Johnathon was very professional and through. More

by Turlgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathon
Jun 10, 2021 -

BMW of Rockland responded

Thanks for taking the time to review us! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received with Jonathon and the South Shore BMW team. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Safe travels!

May 08, 2021

Sean at South Shore BMW is outstanding to work with. He has complete knowledge of the two vehicles we test drove and helped us understand our options and purchase a new BMW. I highly recommend anyone think More

by Drewgost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Henry
May 10, 2021 -

BMW of Rockland responded

Congratulations on your new car! It is terrific to hear that Sean was so helpful and attentive throughout the purchase process. Thank you for trusting South Shore BMW with your business!

April 23, 2021

Very responsive, no pressure, very patient and knowledgeable. Greg Dolabany is outstanding. Great pricing and very flexible terms regarding financing. This is our second car purchased from Greg. More

by Asaffcf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Dolabany
Apr 26, 2021 -

BMW of Rockland responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Greg took such good care of you here at South Shore BMW, and we will certainly let him know that you appreciate his help. We are proud that we earned your returning business, and we hope to see you again sometime!

...
50
...