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BMW of Rockland

Rockland, MA

4.7
805 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 805 reviews

August 23, 2024

I arrived at this dealership in Rockland with some very serious issues that were misdiagnosed at another repair shop I met with Dan Bolton Service Director He took time to discuss the issues with my car More

by elainev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos , Dan Bolton
Aug 25, 2024 -

BMW of Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. We are always more than happy to assist you if anything else comes up. Take care!

August 22, 2024

I mostly dealt with Owen Martin. Owen knew the car specifics very well and answered all my questions in a timely manner, all well giving helpful suggestions. More

by Daiguier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Martin
Aug 24, 2024 -

BMW of Rockland responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2024

Made an appt for full detail. 4:30 and I haven’t heard my car is ready so I called. They had not started yet and wanted to keep the car another day, which not work for me at all. More

by Green
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah
Aug 31, 2024 -

BMW of Rockland responded

Green, I’m sorry for the inconvenience you faced during your visit and would like to understand this situation better. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database, so I would greatly appreciate it if you could get in touch with me using the email address provided below. Your cooperation will help us resolve this issue promptly. Thank you. Tom Toppan General Manager ttoppan@southshorebmw.com

August 20, 2024

Mr. McWhorter very professional. Will recommend in future. Treats clients great. Glad that I visited More

by Nepomuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Aug 24, 2024 -

BMW of Rockland responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. We are always more than happy to assist you if anything else comes up. Take care!

August 20, 2024

Matt was excellent to work with! !!! Will do all my service in Rockland. Exceeded my expectations More

by markroberts5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt , Avery Trumbo
Aug 23, 2024 -

BMW of Rockland responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

August 19, 2024

Everything is working perfectly now and I highly recommend this dealership from the service advisor to the actual work completed you're going to be satisfied 200% More

by 27ellingtonstcondoassociation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Aug 23, 2024 -

BMW of Rockland responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 14, 2024

First class service and excellent communication. Best service department around. One of the reasons I still drive a bmw. More

by Patriot1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Aug 16, 2024 -

BMW of Rockland responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2024

Very attentive to detail and in constant communication while my car was there for service More

by Rparker843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter, Dan Bolton
Aug 16, 2024 -

BMW of Rockland responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 13, 2024

Very professional and thorough. Answered all of the questions we had regarding our bmw . Got back to us in a timely manner.. couldn’t ask for more. Andrew was great. Friendly and More

by plssm5
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, Dan Bolton
Aug 17, 2024 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 12, 2024

The experience was good and professional start to finish my service associate Elijah was fair and explained everything perfectly. I give him max rating. Fives Stars! More

by Drew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I would assume that this gentleman leads Elijiah. He has if so trained him well., Avery Trumbo, Dan Bolton
Aug 16, 2024 -

BMW of Rockland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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