BMW of Rockland

I arrived at this dealership in Rockland with some very serious issues that were misdiagnosed at another repair shop I met with Dan Bolton Service Director He took time to discuss the issues with my car serious issues that were misdiagnosed at another repair shop I met with Dan Bolton Service Director He took time to discuss the issues with my car and completely put my mind at ease He had the car diagnosed by the shop Forman and sure enough they found the source of the problem!! Every dealership should have a true professional like Dan who took the time to provide me with superior customer service I give this dealership 20 stars!!! Thank you More

I mostly dealt with Owen Martin. Owen knew the car specifics very well and answered all my questions in a timely manner, all well giving helpful suggestions. Owen knew the car specifics very well and answered all my questions in a timely manner, all well giving helpful suggestions. More

Made an appt for full detail. 4:30 and I haven’t heard my car is ready so I called. They had not started yet and wanted to keep the car another day, which not work for me at all. 4:30 and I haven’t heard my car is ready so I called. They had not started yet and wanted to keep the car another day, which not work for me at all. We talked about what an appointment is and rep said they farm out the detailing so it wasn’t his fault. I made the appt with the dealership, and had no idea they farm details out. I also never got a call during the day indicating there might be a problem, but I did get text and email asking if they could put $1,500 in tires on the car (the existing tires were fine). Won’t be going back to these weasels for any more work on the car. More

Mr. McWhorter very professional. Will recommend in future. Treats clients great. Glad that I visited future. Treats clients great. Glad that I visited More

Matt was excellent to work with! !!! Will do all my service in Rockland. Exceeded my expectations !!! Will do all my service in Rockland. Exceeded my expectations More

Everything is working perfectly now and I highly recommend this dealership from the service advisor to the actual work completed you're going to be satisfied 200% recommend this dealership from the service advisor to the actual work completed you're going to be satisfied 200% More

First class service and excellent communication. Best service department around. One of the reasons I still drive a bmw. Best service department around. One of the reasons I still drive a bmw. More

Very attentive to detail and in constant communication while my car was there for service while my car was there for service More

Very professional and thorough. Answered all of the questions we had regarding our bmw . Got back to us in a timely manner.. couldn’t ask for more. Andrew was great. Friendly and Answered all of the questions we had regarding our bmw . Got back to us in a timely manner.. couldn’t ask for more. Andrew was great. Friendly and professional More

The experience was good and professional start to finish my service associate Elijah was fair and explained everything perfectly. I give him max rating. Fives Stars! my service associate Elijah was fair and explained everything perfectly. I give him max rating. Fives Stars! More