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BMW of Rockland

Rockland, MA

4.8
954 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 954 reviews

March 13, 2025

The employees appeared to be bothered to wait on anyone. No eye contact, no thanks for using the dealership. More

by Bb
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
Mar 16, 2025 -

BMW of Rockland responded

I apologize that we made you feel that way. I would like to discuss further with you how we can improve our client experience. Please call me directly at 781-347-5774 or I can be emailed at dbolton@southshorebmw.com Dan Bolton Service Director BMW / MINI of Rockland 781-347-5774

March 13, 2025

The sales staff is professional and well versed in what they need to do. The service is also great. More

by Tmcifrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dolobany , Avery Trumbo, Dan Bolton
Mar 16, 2025 -

BMW of Rockland responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 13, 2025

Matt was very helpful keeping me informed of progress on my vehicle. This made me less frustrated while waiting. More

by Kimberly B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt M?
Mar 16, 2025 -

BMW of Rockland responded

Hi Kimberly, thanks for your praise and kind comments about Matt. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 11, 2025

Excellent…5 star…Andrew was excellent and made my service appointment a breeze…figured out what light bulb was out More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew….5 stars!!
Mar 14, 2025 -

BMW of Rockland responded

Hi Robert, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 11, 2025

Have been visiting this dealer for years to service our vehicles our service rep is Matt he has been a pleasure to work with. More

by Tpandolfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Edgar , Dan Bolton
Mar 15, 2025 -

BMW of Rockland responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 06, 2025

Customer service at our Rockland BMW Dealership is always top notch! From reception to salespeople to service technicians- everyone is friendly, helpful, and so accommodating. Thank you! More

by cookie723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Murphy, Hunter Leighton, Dan Bolton
Mar 09, 2025 -

BMW of Rockland responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

March 06, 2025

It’s always a top notch help in service from Matt Egger! ! He is incredibly knowledgeable, taking the time to explain the details of the repairs needed in understandable terms. He is always going above and b More

by Tats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger, Dan Bolton
Mar 09, 2025 -

BMW of Rockland responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

Tim Buckenridge was fantastic! He attended to what my car needed, made me aware of upcoming needs and got me in and out in the time he specified. More

by juliasilzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Buckeridge
Mar 09, 2025 -

BMW of Rockland responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 06, 2025

Thanks for making my service visit quick and easy once again! Always a pleasure dealing with BMW of Rockland and Matt specifically! More

by craighopkins71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger, Dan Bolton
Mar 09, 2025 -

BMW of Rockland responded

Hi, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

March 06, 2025

My service experience was very positive this visit. My car was taken on time and the loaner was waiting for me. Andrew was great; he kept me updated and solved all my issues. Professional, prompt se More

by suekrupski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew 5 stars
Mar 09, 2025 -

BMW of Rockland responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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