BMW of Rockland

During my visit to BMW South Shore ,the personnel was very courteous and they were quick to take my car in , and check the problem(s). Very expensive (for my wallet)to fix .But they gave me a few helpfu very courteous and they were quick to take my car in , and check the problem(s). Very expensive (for my wallet)to fix .But they gave me a few helpful suggestions that made me feel happy to recommend this place to others. Thanks. More

Excellent car service provider and customer service experience. Team are experienced, professional, efficient, courteous and friendly. experience. Team are experienced, professional, efficient, courteous and friendly. More

From point of car drop off to pick up, perfection. All service reps provided superior service, and I was kept informed along the way while three separate services were performed on the car. The car All service reps provided superior service, and I was kept informed along the way while three separate services were performed on the car. The car was returned to me with a washed exterior and vacuumed interior. The Service Department should serve as a business model for other companies that seek to excel in the treatment of their customers. I also appreciate the mechanics who perform the work but are not customer facing so they do not have the opportunity to hear positive feedback for their expertise. More

Frank did a great job in service as usual. The detail work was awesome! He also addressed a brake problem as well. I rate Frank and the team a 10! The detail work was awesome! He also addressed a brake problem as well. I rate Frank and the team a 10! More

I had a great experience from the service team to my agent Matt. He made sure my car was taking care of and help me with my travels by giving me a loner agent Matt. He made sure my car was taking care of and help me with my travels by giving me a loner More

Very easy to work with, the salesman was knowledgeable and professional. From sales to delivery top notch! and professional. From sales to delivery top notch! More

Reception at the dealership was prompt and courteous. Jonathan help me even though I was a few days late to get the final service under the 3 year warranty. Getting a loaner was easy. I expect superior s Jonathan help me even though I was a few days late to get the final service under the 3 year warranty. Getting a loaner was easy. I expect superior service for my BMW and I certainly get it at South Shore BMW. More

Jonathan manages the service department with great interpersonal skills. After all, who feels good about repairing your car after a stupid mistake? Somehow he makes it a sympathetic situation. He s interpersonal skills. After all, who feels good about repairing your car after a stupid mistake? Somehow he makes it a sympathetic situation. He shows pride in his position and true appreciation for the BMW customer. More

Car buying experience, frustrating. Non negotiable fix fee $495, trade in value only good for short period of being present in show room. Snafu with cars title paperwork, person needing Non negotiable fix fee $495, trade in value only good for short period of being present in show room. Snafu with cars title paperwork, person needing to sign the title not available. Waited 4 days for signed title. Finance manager a bit aloof. Sales person good. Liked the pet dogs in showroom. Used car I was testing had 2 issues locked radio have to be unlocked, and tire need air. ? Used car checked? Not a great experience, just 2 star. My take functional with issues. More

They are on point and precise. I love how they take good care of you when my vehicle is in service. They reach out just in time if there is any other inconvenience and they accommo I love how they take good care of you when my vehicle is in service. They reach out just in time if there is any other inconvenience and they accommodate to the best of their ability to those inconveniences. 10/10 because unlike Norwood THEY GET THE JOB DONE HONESTLY More