BMW of Rockland

My service advisor, Frank, was really great. He got what I needed done and kept me updated on my car while it was in service. He got what I needed done and kept me updated on my car while it was in service. More

State inspection quick and painless. Vehicle washed. Always good service. Staff professional and helpful Always Vehicle washed. Always good service. Staff professional and helpful Always More

Great service. Matt is wonderful. Great attention to customer and very knowledgeable about BMW everyone is polite and focused on customers Matt is wonderful. Great attention to customer and very knowledgeable about BMW everyone is polite and focused on customers More

Frank is the first service rep that did not try to sell me something not needed which I appreciated after many years of being felt I being taken advantage of me something not needed which I appreciated after many years of being felt I being taken advantage of More

Matt Egger was extremely helpful and professional in checking me in, communicating status and checking me out. checking me in, communicating status and checking me out. More

South Shote BMW is one of the best customer service organizations of any type that I have ever dealt with. I have been a customer for over 20 years and I wouldn’t buy or lease a vehicle from any othe organizations of any type that I have ever dealt with. I have been a customer for over 20 years and I wouldn’t buy or lease a vehicle from any other dealership, primarily due to the way I am treated by everyone in the dealership. General Manager Avery Trumbo is a super star. I would put him in the BMW Hall of Fame if there is one. More

Michael was helpful and informed me of my vehicle status every step of the way. every step of the way. More

Always professional andcourteous, They are extremely thorough and really care about their customers; just a great all around experience. thorough and really care about their customers; just a great all around experience. More

Jeffery did a great job understanding our problems and was able to resolve and get our car back to us ahead of time. It was the type of experience that keeps you coming back. Thank you. was able to resolve and get our car back to us ahead of time. It was the type of experience that keeps you coming back. Thank you. More

It was all very fast and efficient. Frank was a good communicator. Appreciate the quick service. Frank was a good communicator. Appreciate the quick service. More