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BMW of Rockland

Rockland, MA

Overview
Reviews
4.7
807 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 807 reviews

June 16, 2023

Javier Millan was a pleasure to deal with, as were all the people I encountered on my service visit. Friendly, helpful and quickly got me in and out which was greatly appreciated!! More

by cat1078
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Millan in Service
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June 16, 2023

All the staff I encountered were great. The service team is efficient, knowledgeable and friendly! They take excellent care of my vehicle More

by rmsharland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Loring , Ryan Sullivan, Avery Trumbo
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Jun 21, 2023 -

BMW of Rockland responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Friendly staff, good customer service Appreciate it how I got greeted, and the job was finished within the day More

by maynotfly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter, Avery Trumbo
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June 15, 2023

I worked with a Hunter. It was the best new car buying experience I have ever had. He knew the cars and he understood what I was looking for and then after the purchase, he More

by J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter Leighton
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June 13, 2023

This dealership is fast and efficient. Matt is the best service rep. Patient and professional More

by L Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger
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Jun 16, 2023 -

BMW of Rockland responded

We're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2023

Excellent customer service. Above & beyond What I expected. Great communication as well! I’m happy I got my x3 fixed here. More

by StacyP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Report | Print
Jun 16, 2023 -

BMW of Rockland responded

Hi Stacyp, we are very happy to have provided you with such a positive experience!

June 10, 2023

A troublesome electrical issue was dealt with in a timely fashion. Service advisor Elijah Ramos kept me informed of the progress More

by R-Egan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos
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Jun 16, 2023 -

BMW of Rockland responded

R-egan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2023

Employees in service and parts were courteous, helpful, and professional. The service experience was exceptional. More

by Daniel.Hutchinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter. 5 stars
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Jun 11, 2023 -

BMW of Rockland responded

Daniel, we're happy you found our staff to be so supportive during your experience here at South Shore BMW.

June 06, 2023

Excellent response time - told me the work would take 90 minutes - provided me with a Lyft to have lunch - back in 90 minutes - spoke to a tech genius regarding managing the BMW app - Done! Good work SSBMW More

by joe P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Team
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June 06, 2023

I’ve used BMW ss for nearly 39 years and never been let down they are good guys More

by hanleymark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Latina, Ryan Sullivan, Avery Trumbo
Report | Print
Jun 10, 2023 -

BMW of Rockland responded

Hi Hanleymark, we are very happy to have provided you with such a positive experience!

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