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BMW of Rockland
Rockland, MA
807 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 807 reviews
August 01, 2023
This experience was very disappointing. I was visiting from out of town and the car started making noise. The service representatives sent me a quote for $8000 via text, no phone call. I co I was visiting from out of town and the car started making noise. The service representatives sent me a quote for $8000 via text, no phone call. I confirmed with my local bmw dealership that this quote was way overpriced and included services likely not needed. My car was just serviced a month ago. The service rep never returned my call and was MIA when I picked up the car. I am taking my car to my dealership in NJ for the needed work. Would never use this dealership again. More
by Miriam Dowd
Employees Worked With
Elijah Ramos
July 31, 2023
My experience purchasing a brand new car at South Shore BMW was excellent! My sales guy, David J. , provided excellent service from start to finish. He was friendly and very knowledgeable. Did a good job BMW was excellent! My sales guy, David J. , provided excellent service from start to finish. He was friendly and very knowledgeable. Did a good job helping me order my build and kept me in the loop on the vehicle's status. It was a pleasure working with him on this purchase. More
by Sam L
Employees Worked With
David Josephson
July 31, 2023
Great experience highly recommend professional sales team Craig Hopkins and Sean Henry no hassle process all expectations were exceeded. Thank you, Vincent Craig Hopkins and Sean Henry no hassle process all expectations were exceeded. Thank you, Vincent More
by perriv
Employees Worked With
Craig and Sean, Avery Trumbo
July 26, 2023
Pure Delight! I don't know what I have done to deserve being part of South Shore BMW, but having Javier as my Service advisor has shown me that it matters whom you I don't know what I have done to deserve being part of South Shore BMW, but having Javier as my Service advisor has shown me that it matters whom you have in your corner. Javier went above and beyond my expectations to deliver us a whole new car and future for my family when I thought it may be the last time I would see our 10 year old, reliable family car / friend. Having been a customer of Soth Shore BMW for 20 years paid dividends. And, I am convinced that Javier is an angel. As always, our car was returned cleaner and better off than we left it. More
by laurelek
Employees Worked With
Javier, Avery Trumbo
July 26, 2023
Speedy service and knowledgeable personnel, I appreciated the communication while my car was there. The outsourcing of the original customer service was frustrating though , I would have much preferred the o the communication while my car was there. The outsourcing of the original customer service was frustrating though , I would have much preferred the old method of speaking with someone at the actual dealership More
by kbalzariniart
Employees Worked With
Ryan Sullivan, Avery Trumbo
July 26, 2023
We have worked with Greg Dolabany for over 15 years. He is an outstanding Client Advisor. Always extremely professional and attentive to details, which is extremely important to both my husband and I. He is an outstanding Client Advisor. Always extremely professional and attentive to details, which is extremely important to both my husband and I. More
by Nancy Weissman
Employees Worked With
Greg Dolabany
