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BMW of Rockland

Rockland, MA

4.7
806 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 806 reviews

August 24, 2023

Used BMW Roadside Assist to get vehicle to SS BMW and Elijah Ramos did a great job installing new tires and have scratched up wheels repaired. Communication from Elijah was excellent. More

by Taucella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos
Sep 08, 2023 -

BMW of Rockland responded

We are thrilled that Elijah provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

August 24, 2023

Straight-forward. Courteous. Helpful. Listened to our needs. Knowledgeable. I never felt pressured. Made the process seem easy. NOTE: I do not know who Ryan Sul More

by Cat
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Capparella and Richard Harrington, Ryan Sullivan, Avery Trumbo
Sep 14, 2023 -

BMW of Rockland responded

Ensuring your satisfaction is our ultimate goal and we are pleased to know that Paul and Richard provided a great experience for you! It would be our pleasure to have the opportunity to assist you again.

August 23, 2023

Greg is absolutely amazing. I visited many other car dealership and within the first five minutes of meeting Greg, I knew he was head and shoulders above the others. He didn’t t More

by hnelson01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dolabany, Avery Trumbo
Aug 23, 2023 -

hnelson01 responded

Greg is absolutely amazing. I visited many other car dealership and within the first five minutes of meeting Greg, I knew he was head and shoulders above the others. He didn’t try to sell me a car, instead he took the time to understand what was important to me in a vehicle . He leverage the display monitor to show me the differences between my current vehicle and some options he thought would interest me. His follow up is outstanding and kept me updated through the process. Loved when he emailed me to let me know when the car went into production and when it was on its way. He also made me feel that I was his most important customer. Best buying experience I have ever had thanks to Greg

Aug 23, 2023 -

BMW of Rockland responded

Thank you for your kind words about Greg! We are very happy to hear that we were able to provide you with an enjoyable car buying experience!

August 23, 2023

The BMW Hingham MA site is very customer focused, staff is professional, knowledgeable and friendly. I went in without an appointment, just for information about my warranty, and was quickly responded to More

by Rlspurway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Sep 14, 2023 -

BMW of Rockland responded

Thank you for choosing South Shore BMW! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 23, 2023

The whole process was anything but smooth. From miscommunication on the details of the vehicle to multiple, unnecessary credit checks. And then after completing the purchase, the communication More

by conorflanagan00
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sam Doxsey
August 22, 2023

Great experience. They said 2hrs, out in less than 90 mins, everything done and a nice clean car. More

by Red9296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
Aug 26, 2023 -

BMW of Rockland responded

Thank you for your kind words! We are excited to hear that we were able to provide you with an enjoyable experience!

August 22, 2023

Very pleasing surroundings. Prompt attentive personnel. Received oil change and inspection sticker. I was very happy with entire experience More

by Moxie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo
Sep 03, 2023 -

BMW of Rockland responded

Thank you for the Five-Star review and for choosing South Shore BMW. We were pleased to hear that we provided you with an excellent service experience. We appreciate your business and look forward to serving you again.

August 19, 2023

Had an urgent matter, flat tire and they were very responsive. I was able to get a same day appointment and the tire needed was in stock. Have had my car serviced here many times and have always had a More

by Howiesmom12000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in the service depart
Sep 14, 2023 -

BMW of Rockland responded

Thank you for choosing South Shore BMW! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 14, 2023

The shop is spotlessly clean. Wes and the supporting staff were interested in a very difficult problem b with the particulate filter in the exhaust system. A 12 hour job on which More

by maffeijajl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes, Ryan Sullivan, Avery Trumbo
Sep 21, 2023 -

BMW of Rockland responded

Thank you for choosing South Shore BMW! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 11, 2023

I love Greg Dolbani (sp) in Sales! The service dept is disorganized. Many times you have to take the initiative as they don’t communicate timely. More

by Jkuser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Dolbani
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