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BMW of Rockland

Rockland, MA

Overview
Reviews
4.8
842 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 842 reviews

November 18, 2024

I was very satisfied with the delivery of maintaince services and the oversight provided by Matt Egger Client advisor. Matt kept me informed every step of the way re:what to expect with recalls; routine More

by eileenmark72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger
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Nov 21, 2024 -

BMW of Rockland responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 17, 2024

The service was very good and enthusiastic, and the problem was solved quickly. It was a great experience. More

by Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Hunter Leighton, Dan Bolton
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Nov 19, 2024 -

BMW of Rockland responded

Hello Travis, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 16, 2024

Very unhappy with the experience. Went in to take care of a recall. Found out the gear box was leaking. Agreed to pay for the replacement. The engine light is still on and the car ha More

by Ervin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elijah
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Nov 21, 2024 -

BMW of Rockland responded

Ervin, I’m sorry for the inconvenience you faced regarding the engine light and start-stop, there is unlikely to be any correlation gearbox work but I would like the opportunity to look into this for you a bit further. To assist you further, could you kindly reach out to me? There is not enough with the name provided in your review for me to locate you in our database, so I would greatly appreciate it if you could get in touch with me at ttoppan@southshorebmw.com. Thank you, Tom Toppan General Manager BMW of Rockland

November 15, 2024

Excellent staff and service highly recommend! Very professional and keep you well informed on service activities! More

by mwood28884
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Eggar
Report | Print
Nov 18, 2024 -

BMW of Rockland responded

Hello, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 15, 2024

Matt Egger is great friendly person to deal with and I highly recommend anyone visiting BMW Rockland More

by alves.joe2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Egger
Report | Print
Nov 18, 2024 -

BMW of Rockland responded

Hi, we're happy to hear you had such a positive experience with Matt! Thanks for the recommendation, and have an amazing day!

November 15, 2024

The service technician that took my car was very helpful and informative, my service advisor Andrew was courteous,and keep me in the loop of everything going on with my car while at the dealership. The wait More

by penniman76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew service advisor
Report | Print
Nov 18, 2024 -

BMW of Rockland responded

Hi, thank you for your kind review; we are happy to pass along your comments to Andrew here at BMW of Rockland! We are always more than happy to assist you if anything else comes up. Take care!

November 14, 2024

John was our salesman He was kind polite and very efficient I was very happy with purchase and would do business there again More

by madukes614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John was phenomenal
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Nov 18, 2024 -

BMW of Rockland responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Rockland. Please don't hesitate to reach out if there's anything additional we can do for you.

November 14, 2024

Very good service. Very good people to assist with any service great timely service and More

by Glight03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bolton
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Nov 18, 2024 -

BMW of Rockland responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2024

Elijah is always professional and courteous He gets me scheduled and out of service as quickly as possible More

by finelineslm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ELIJAH
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Nov 13, 2024 -

BMW of Rockland responded

Hi, we're happy to hear you had such a positive experience with Elijah! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2024

First time taking my new X5 M Comp for service and they didn’t disappoint. Andrew and the entire service team was extremely friendly, timely, and accommodating. Quick and easy loaner car access was outst More

by Justin Longval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Nov 13, 2024 -

BMW of Rockland responded

Hi Justin, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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