BMW of Rockland
Rockland, MA
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Buying a car at full price should come with high end service. Bought a car and scheduled my first complimentary oil change at 10:30. I arrived at the dealership and waited 15 minutes just to get checked service. Bought a car and scheduled my first complimentary oil change at 10:30. I arrived at the dealership and waited 15 minutes just to get checked in and then told the wait would be 2 and a half hours. No loaner was offered and the service advisor was dismissive and apathetic. He condescendingly suggested and oil Change at BMW takes that long and I should have known that. The point of paying a premium for a new car with service included is or should be the experience. My local mechanic is polite, knows my name and would never expect me to wait for over 2 hours for something so simple. The overwhelmed staff and the entire experience says budget level car dealership: disappointing. More
Hunter Leighton was a pleasure to work with. Knowledgeable about the product, did not miss a detail. Great energy. Beshara Gebara was highly competent and thorough in walking us through the f Knowledgeable about the product, did not miss a detail. Great energy. Beshara Gebara was highly competent and thorough in walking us through the financial transaction. Highly recommend BMW South Shore. More
My Service advisor Andrew McWorter, as always kept me informed. Service always very good and as promised. Recommend the dealership without reservation! informed. Service always very good and as promised. Recommend the dealership without reservation! More
I have purchased several BMW's at SS BMW and every time the experience is first class, honest, and comfortable. I have dealt with the terrific Greg Dolabany on each of my purchases and would highly recomme the experience is first class, honest, and comfortable. I have dealt with the terrific Greg Dolabany on each of my purchases and would highly recommend him to anyone looking to purchase a BMW. More