BMW of Rockland

Great service, great dealership. Andrew in the service dept is exceptional to deal with and is super helpful and knowledgeable. Andrew in the service dept is exceptional to deal with and is super helpful and knowledgeable. More

The staff at every level and in any specific job are out standing but there is a phone system problem. Some new service interface personnel don’t have a specific phone line so if they leave a message on my standing but there is a phone system problem. Some new service interface personnel don’t have a specific phone line so if they leave a message on my phone to return their call to me , u get another service line . That went on for 3 days before I could reach the service manager servicing my car and that only happen because he called me again and I answered his call. I left messages on the number that had called me but none of those messages got turned over to my specific service person. A bit frustrating since I was calling to find out when my car would be ready. It took me from Thursday to Monday to make contact with my service person. More

Top shelf treatment of customers. Professional, knowledgeable, friendly. Could not have been treated better. Best service I’ve ever seen or experienced Professional, knowledgeable, friendly. Could not have been treated better. Best service I’ve ever seen or experienced More

Service department is outstanding. They are completely transparent and extremely responsive . Highly recommend them for Bmw service They are completely transparent and extremely responsive . Highly recommend them for Bmw service More

Customer service was amazing Svet went above and beyond what was expected of him I can’t thank him enough all the paperwork was ready and I was in and out what was expected of him I can’t thank him enough all the paperwork was ready and I was in and out More

Professional and competent staff, always courteous and responsive. I have confidence in the mechanics training and ability to diagnose. responsive. I have confidence in the mechanics training and ability to diagnose. More

Fair and responsive service. Well run service and dealership in total. Well managed and customer focused. Well run service and dealership in total. Well managed and customer focused. More

Everyone I came in contact with was very attentive and professional. Will highly recommend this dealership to others. professional. Will highly recommend this dealership to others. More

Fotios, Hunter, and Avery have enabled Lisa and myself to enter the BMW world seamlessly. Special thanks to the coordinated effort by Avery and Hunter to “save the day “ when my 2023 X5 was damaged, pretr to enter the BMW world seamlessly. Special thanks to the coordinated effort by Avery and Hunter to “save the day “ when my 2023 X5 was damaged, pretrading it while a lengthy repair was completed. The 2024 X5 replacement was an excellent choice and a wonderful ride. Thanks to all! More

Matt Egger was very helpful in getting me in and out as scheduled for a recent service appointment. Thanks Matt! scheduled for a recent service appointment. Thanks Matt! More