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BMW of Rockland

Rockland, MA

Overview
Reviews
4.7
861 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 861 reviews

December 27, 2023

Excellent customer service! !! Andrew in the service dept is exceptional, efficient, kind and very compassionate about customer’s situations. The quality of service provided by More

by K. Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter is 10 out of 10.
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Dec 30, 2023 -

BMW of Rockland responded

It's fantastic to hear about your exceptional experience with Andrew and our service team! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

First class top to bottom! Always a pleasure- Maitenance, reception and waiting room A plus in every way! More

by dbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
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Dec 28, 2023 -

BMW of Rockland responded

That's fantastic! It's great to know we excel in every aspect, from maintenance to customer service and even the comfort of our waiting room. We appreciate your business. We are excited to help you in the future.

December 26, 2023

Each time I go into South Shore BMW for service on my car, everyone is knowledgeable and kind. I find the service always exceptional! More

by Namrogblueeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lattin
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Dec 28, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 25, 2023

Very convenient and friendly, informative even if hearing your vehicle need more work is not what you wanted to hear. Loaner car or lift service if needed is a game changer. Thanks More

by absolutelogics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
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Dec 28, 2023 -

BMW of Rockland responded

It's great to hear that we provided informative updates, and offer solutions like loaner cars or lift services when needed. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

very great service, kind and thoughtful. Everyone is very friendly. Great services was done! Very appropriate it. More

by Jianshan Ye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos , Ryan Sullivan, Avery Trumbo
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Dec 27, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Greg Dolabaney treated me like a Queen. Feel great about my new lease. The other gentleman (forgotten his name) was so nice and my experience with him was efficient and well done More

by Lee.slattery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dolabaney
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Dec 21, 2023 -

BMW of Rockland responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 15, 2023

Wonderful start to finish from sales to finance everything was great made it so easy Gregory was so genuine and helpful More

by Kara Mallory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
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Dec 19, 2023 -

BMW of Rockland responded

Congratulations on your new vehicle! We are thrilled that Gregory provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 14, 2023

Awesome response & completion. Alway courteous! Scheduling was easy and accommodating… car loaner was also very accommodating… More

by Bptiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mcworther
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Dec 16, 2023 -

BMW of Rockland responded

That's wonderful to hear! Easy scheduling and accommodating services can make a big difference when it comes to car maintenance. It's great we made the process hassle-free for you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Really good service and great staff professionals and courtesy with the client to the beginning More

by Frantzblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
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Dec 15, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Best service! Ed continues to offer personalized attention well after I purchase my car. A true professional! Matt in service was great. Love the text updates and More

by kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Ameral & Matt in service
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Dec 15, 2023 -

BMW of Rockland responded

That sounds like a stellar experience! Having consistent and personalized attention, especially from Ed, really adds value to the service. It's fantastic to hear that Matt and the team in service were also on point. Text updates and easy payment methods certainly make the whole process smoother. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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