BMW of Rockland

A new person entering service department after having a tow will have a confusing time finding who to turn to.One young front receptionist not friendly.Accurste description of issue was not accurately conv tow will have a confusing time finding who to turn to.One young front receptionist not friendly.Accurste description of issue was not accurately conveyed to service advisor who was very professional.My issue was not resolved without a substantial cost to investigate.Call Ctr said it was a no obligation but there is a charge. Dealer wanted $1740 to inspect further. More

They are timely, professional, courteous and nice to deal with. No hidden agenda or charges just straight up professional with. No hidden agenda or charges just straight up professional More

Excellent Advisors and staff - very knowledgeable mechanics, which is necessary when dealing with an older vehicle like mine. Wonderful team to work with. mechanics, which is necessary when dealing with an older vehicle like mine. Wonderful team to work with. More

Brought our 2020 X3 for service after coffee spilt on the console put the parking brake out of commission. It was determined fairly quickly that it was shorted and needed replacement. The part was ordered an console put the parking brake out of commission. It was determined fairly quickly that it was shorted and needed replacement. The part was ordered and we were notified by both email and phone when it was in. We were able to schedule an appointment to have it installed at time that was convenient for us. We dropped the vehicle off and it was ready in the estimated time. Other than an odd $32+ “Shop charge” in addition to parts & labor that we didn’t notice until after leaving it was pretty near perfect experience. The shop is clean, organized and the people are friendly. This is as good as it gets for a chore you might otherwise like to avoid. I would recommend Shore Shore BMW servicing your BMW. More

I have owned BMW’s for 28 years. .SSBMW in Rockland is the best. Highly recommend! .SSBMW in Rockland is the best. Highly recommend! More

Excellent custom service the time was great people were polite and friendly and the wait are superb polite and friendly and the wait are superb More

When I bring my car in for service, the whole process is very efficient and the service people are knowledgeable and very helpful. very efficient and the service people are knowledgeable and very helpful. More

Great experience. Extremely easy to set up a service, friendly, attentive and professional service staff. Extremely easy to set up a service, friendly, attentive and professional service staff. More

I’m impressed with the service there, I will recommend this dealer to my friends this dealer to my friends More

Very prompt. Extremely courteous and professional. And always kind and communicative at every step of the process. Extremely courteous and professional. And always kind and communicative at every step of the process. More