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BMW of Rockland

Rockland, MA

Overview
Reviews
4.7
806 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 806 reviews

December 05, 2023

Professional and competent staff, always courteous and responsive. I have confidence in the mechanics training and ability to diagnose. More

by ronreppucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. Millan
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Dec 07, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Fair and responsive service. Well run service and dealership in total. Well managed and customer focused. More

by Jimfed24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo
Report | Print
Dec 07, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a fair and responsive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Everyone I came in contact with was very attentive and professional. Will highly recommend this dealership to others. More

by bdz1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Millan
Report | Print
Dec 07, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

Fotios, Hunter, and Avery have enabled Lisa and myself to enter the BMW world seamlessly. Special thanks to the coordinated effort by Avery and Hunter to “save the day “ when my 2023 X5 was damaged, pretr More

by Rick Densman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hunter, Fotios, Ryan Sullivan, Avery Trumbo
Report | Print
Dec 07, 2023 -

BMW of Rockland responded

We are thrilled to hear Fotios, Hunter, and Avery, along with the rest of the team, provided exceptional support as you ventured into the BMW world. Their coordinated effort to assist you during the situation with your 2023 X5 and the smooth transition to a 2024 X5 replacement speaks volumes about their dedication to customer satisfaction. It's great to hear that the replacement X5 has been a wonderful ride.

December 03, 2023

Matt Egger was very helpful in getting me in and out as scheduled for a recent service appointment. Thanks Matt! More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Eggers
Report | Print
Dec 05, 2023 -

BMW of Rockland responded

Thank you Mark for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 01, 2023

Great experience. Thorough, consultative, no pressure, and best of all, friendly. The Service Rep (Javier) really went above and beyond to ensure that my tight time co More

by bmingels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Millan
Report | Print
Dec 05, 2023 -

BMW of Rockland responded

It's fantastic to hear that you had a great experience and that Javier went the extra mile! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 01, 2023

Our service advisor Matt E is amazing ! !! He makes every appointment effortless and he is just a pleasure to work with. More

by EL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Report | Print
Dec 05, 2023 -

BMW of Rockland responded

It's fantastic to hear that you had a great experience and that Matt provided amazing assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Expensive but great customer service. Wes was great to me and helped me navigate the issue and decisions to be made. More

by ECTERRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Dec 02, 2023 -

BMW of Rockland responded

Having great customer service, especially when dealing with potentially expensive issues, can be reassuring. It's excellent that Wes provided helpful guidance and support while navigating through decisions related to the issue you faced. Thank you for your business!

November 30, 2023

Pleasent experience with professional assistance. Great quality service. Comfortable waiting area. Would highly recommend this More

by meaves-pda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Egger
Report | Print
Dec 02, 2023 -

BMW of Rockland responded

It's fantastic to hear that you had a pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

The service appointment was incredibly easy to set up. The entire process was very professional. I feel as though my car was very well taken care of. More

by Mark
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lattin
Report | Print
Dec 02, 2023 -

BMW of Rockland responded

It's great to hear that your service appointment was easy to set up and that you had a professional experience! Feeling confident that your car was well taken care of is essential when it comes to servicing. Thank you for your business!

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