BMW of Rockland
Rockland, MA
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Service was great. Forgot to reset computers and I live 40 minutes away. Tire prices were as good as anywhere. Nice to Have BMW techs for a great price! Forgot to reset computers and I live 40 minutes away. Tire prices were as good as anywhere. Nice to Have BMW techs for a great price! More
My advisor Matt Egger and Larry Friedman (concierge service) are awesome. Both very respectful and extremely efficient (Matt is also funny). They know what they are talking about, and honor their wo service) are awesome. Both very respectful and extremely efficient (Matt is also funny). They know what they are talking about, and honor their word. When it is time for the service, Larry picks up my car and leaves me a loaner. He makes sure I did not leave anything in my car that I will need that day (my cane for example) Matt then calls me to double check what the X5 needs. When it is ready Larry brings it back and makes sure I did not forget anything in the loaner this time. If BMW had more like them, Mercedes Bens and Audi would be on their way back to Germany, with their tail pipes between their wheels. I have become South Shore BMW dependent, and cannot drive anything but BMWs or an occasional Mini with stick shift. I miss the clutches really bad. Automatics are just not the same. Thank you guys for spoiling me!!! More
Sales Advsor was excellent but BMW Assit was a nightmare. I waited 4 hours for a tow that was supposed to be there in 45 minutes - BMW Ssist seems to have very limited opyions fot towing / hstdly a ptrstig I waited 4 hours for a tow that was supposed to be there in 45 minutes - BMW Ssist seems to have very limited opyions fot towing / hstdly a ptrstige experience! More