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BMW of Rockland

Rockland, MA

Overview
Reviews
4.7
861 Reviews
Call Dealership (781) 347-5770
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1040 Hingham St

Rockland, MA

02370

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Showing 861 reviews

March 01, 2024

I had a very positive experience today with each and every person that I worked with ..Everyone was very pleasant and helpful. The company car was beautiful and made life very easy today. My car runs l More

by grammie-b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greeters, Elijah Ramos( excellent) gentleman that set me up in rental car and everyone else coming in and leaving! Thanks
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Mar 03, 2024 -

BMW of Rockland responded

We're delighted to hear about your very positive experience! It's fantastic that everyone you worked with was pleasant and helpful, and we're glad the company car made things easy for you. Moreover, it's great to know that your car runs like a brand new one again. We appreciate your positive review and look forward to serving you again in the future!

March 01, 2024

Great customer service - great communication - fast service. Would highly recommend to anyone else. Very happy More

by Jrt33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier , Avery Trumbo
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Mar 13, 2024 -

BMW of Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 29, 2024

Great friendly dependable service. My car was ready at the time I asked requested and washed as well. More

by Pattylreilly
Recommend Dealer
Yes
Employees Worked With
Andrew
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Mar 03, 2024 -

BMW of Rockland responded

We're delighted to hear that you received great, friendly, and dependable service. It's wonderful that your car was ready at the requested time and even washed. We appreciate your business and look forward to serving you again in the future.

February 29, 2024

Good service as always , quick turn around . Will be back for future services , thanks again More

by Nickl223
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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Mar 03, 2024 -

BMW of Rockland responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 26, 2024

Organized, professional and polite. I so appreciate the careful discussion of services needed or rendered and because they are so organized often help me with a car if needed. More

by Foxy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
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Feb 28, 2024 -

BMW of Rockland responded

It's wonderful to hear that you found our dealership to be organized, professional, and polite. Clear communication and assistance with services are crucial aspects of a positive customer experience. Safe travels!

February 26, 2024

They were great till we decided not to renew the bmw lease. They just went mia and have not returned any calls. We don’t know how to give our car back and we are stuck with 3 cars now! They suck once More

by Trishas
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hunter
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Feb 26, 2024 -

Trishas responded

I just got a phone call from BMW arguing with me about writing my review! I guess free speech is something else that is dead along with loyalty. I also want to point out that we tried to deal with someone named Owen too who also went mia. I am not singling out one person but the dealership which has just dropped the ball on returning our calls because we didn’t want a bmw except today after I wrote this review! Good decision to give up the car on so many levels!!!!!

Feb 27, 2024 -

BMW of Rockland responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

February 26, 2024

I could not write about a better experience! I have an and won’t take my car to another dealership. Period. From the moment I brought it in until the moment I dropped it off, I felt completely c More

by Noraloring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas, Avery Trumbo
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Mar 02, 2024 -

BMW of Rockland responded

We're thrilled to hear about your positive experience at South Shore BMW! It's wonderful that you feel confident and satisfied with their service. If there's anything else you'd like to share or if you have any more feedback, feel free to let us know. We're here to help, and your satisfaction is important. Safe travels in your BMW, and thank you for taking the time to share your positive experience!

February 24, 2024

very detailed and very helpful also timely. my Customer service person was fantastic. The technology person explained a lot of things about the car i didnt know More

by Andy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
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Feb 27, 2024 -

BMW of Rockland responded

We're thrilled to hear that your experience was not only detailed and helpful but also timely. Providing excellent customer service and ensuring customers understand their vehicles is a top priority for us. Thank you for choosing us, and we look forward to serving you again in the future! Safe travels!

February 23, 2024

Great service , I recommend people to visit this place. They could do everything for you.Any type of service you need even if your looking for a fresh new car. More

by Ketty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mc Whorter, Ryan Sullivan, Avery Trumbo
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Feb 25, 2024 -

BMW of Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 17, 2024

Friendly very helpful. Gave me updates on my vehicle and cost before work was done. More

by Mdibona33
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan
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Feb 23, 2024 -

BMW of Rockland responded

We are thrilled to hear that you had a friendly and helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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