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BMW of Rockland

Rockland, MA

4.7
806 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 806 reviews

December 19, 2023

Greg Dolabaney treated me like a Queen. Feel great about my new lease. The other gentleman (forgotten his name) was so nice and my experience with him was efficient and well done More

by Lee.slattery
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Dolabaney
Dec 21, 2023 -

BMW of Rockland responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 15, 2023

Wonderful start to finish from sales to finance everything was great made it so easy Gregory was so genuine and helpful More

by Kara Mallory
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Dec 19, 2023 -

BMW of Rockland responded

Congratulations on your new vehicle! We are thrilled that Gregory provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 14, 2023

Awesome response & completion. Alway courteous! Scheduling was easy and accommodating… car loaner was also very accommodating… More

by Bptiger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Mcworther
Dec 16, 2023 -

BMW of Rockland responded

That's wonderful to hear! Easy scheduling and accommodating services can make a big difference when it comes to car maintenance. It's great we made the process hassle-free for you. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Really good service and great staff professionals and courtesy with the client to the beginning More

by Frantzblanc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
Dec 15, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a courteous experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Best service! Ed continues to offer personalized attention well after I purchase my car. A true professional! Matt in service was great. Love the text updates and More

by kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Ameral & Matt in service
Dec 15, 2023 -

BMW of Rockland responded

That sounds like a stellar experience! Having consistent and personalized attention, especially from Ed, really adds value to the service. It's fantastic to hear that Matt and the team in service were also on point. Text updates and easy payment methods certainly make the whole process smoother. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Great service, great dealership. Andrew in the service dept is exceptional to deal with and is super helpful and knowledgeable. More

by shadydealer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew, McWhorter
Dec 12, 2023 -

BMW of Rockland responded

It's fantastic to hear that you had a great experience and that Andrew provided w=exceptoinal assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

The staff at every level and in any specific job are out standing but there is a phone system problem. Some new service interface personnel don’t have a specific phone line so if they leave a message on my More

by Livethedream1937
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Avery Trumbo
Dec 21, 2023 -

BMW of Rockland responded

I am sorry for the delayed phone response and would like to discuss so this does not happen again, please give me a call at 781-347-5778 to discuss. Thank you for letting me know about this issue Avery Trumbo General Manager South Shore BMW / MINI 781.347.5758 atrumbo@southshorebmw.com

December 07, 2023

Top shelf treatment of customers. Professional, knowledgeable, friendly. Could not have been treated better. Best service I’ve ever seen or experienced More

by tsilvasr1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 08, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Service department is outstanding. They are completely transparent and extremely responsive . Highly recommend them for Bmw service More

by goalie1667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 08, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had an outstanding experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Customer service was amazing Svet went above and beyond what was expected of him I can’t thank him enough all the paperwork was ready and I was in and out More

by piercedl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Dec 09, 2023 -

BMW of Rockland responded

It's fantastic to hear about your positive experience at South Shore BMW! Excellent customer service, especially when someone like Svet goes above and beyond, can make the entire process smooth and efficient. Having all the paperwork ready and a quick in-and-out experience is always a plus. Congratulations on your new vehicle!

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