BMW of Rockland
Rockland, MA
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Greg Dolabaney treated me like a Queen. Feel great about my new lease. The other gentleman (forgotten his name) was so nice and my experience with him was efficient and well done Feel great about my new lease. The other gentleman (forgotten his name) was so nice and my experience with him was efficient and well done More
Awesome response & completion. Alway courteous! Scheduling was easy and accommodating… car loaner was also very accommodating… Alway courteous! Scheduling was easy and accommodating… car loaner was also very accommodating… More
Best service! Ed continues to offer personalized attention well after I purchase my car. A true professional! Matt in service was great. Love the text updates and Ed continues to offer personalized attention well after I purchase my car. A true professional! Matt in service was great. Love the text updates and payment. Easy and efficient from start to finish. More
The staff at every level and in any specific job are out standing but there is a phone system problem. Some new service interface personnel don’t have a specific phone line so if they leave a message on my standing but there is a phone system problem. Some new service interface personnel don’t have a specific phone line so if they leave a message on my phone to return their call to me , u get another service line . That went on for 3 days before I could reach the service manager servicing my car and that only happen because he called me again and I answered his call. I left messages on the number that had called me but none of those messages got turned over to my specific service person. A bit frustrating since I was calling to find out when my car would be ready. It took me from Thursday to Monday to make contact with my service person. More
Top shelf treatment of customers. Professional, knowledgeable, friendly. Could not have been treated better. Best service I’ve ever seen or experienced Professional, knowledgeable, friendly. Could not have been treated better. Best service I’ve ever seen or experienced More
Customer service was amazing Svet went above and beyond what was expected of him I can’t thank him enough all the paperwork was ready and I was in and out what was expected of him I can’t thank him enough all the paperwork was ready and I was in and out More