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BMW of Rockland

Rockland, MA

4.7
806 Reviews

1040 Hingham St

Rockland, MA

02370

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Showing 806 reviews

December 30, 2023

Great customer service. I love that I can get a loaner car so I don’t need a ride to or from the dealership. More

by cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Jan 03, 2024 -

BMW of Rockland responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 30, 2023

SS BMW was friendly, courteous, knowledgeable and clean. The salesperson Fotios, business manager Jason, and Genius expert Ornella were fantastic More

by Fattrapper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fotios Kalkanis, Jason Gebara, Ornella Fetick
Jan 03, 2024 -

BMW of Rockland responded

Congratulations on your new vehicle! We are thrilled that Fotios, Jason, and Ornella provided you with a fantastic sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

December 30, 2023

I had an appointment that I made online for routine service. Got a confirmation phone call and text. Was taken care of immediately when I arrived. Had a wonderful service advisor who was really knowled More

by rockdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew in service , Avery Trumbo
Jan 03, 2024 -

BMW of Rockland responded

It's wonderful to hear about your exceptional service experience at South Shore BMW! Thank you for your kind words. Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

Very professional, the advisor was very attentive of my concerns and the vehicle was done in a reasonable amount of time.i also like the fact that the technician took time to explain what was going on with More

by parkybmw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan, Avery Trumbo
Dec 30, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

Excellent customer service! !! Andrew in the service dept is exceptional, efficient, kind and very compassionate about customer’s situations. The quality of service provided by More

by K. Anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew McWhorter is 10 out of 10.
Dec 30, 2023 -

BMW of Rockland responded

It's fantastic to hear about your exceptional experience with Andrew and our service team! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 27, 2023

Service advisor was helpful. Love the nespresso machine. Making an appointment online is very easy and check in is smooth. More

by Nosoupfou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
Dec 29, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a helpful experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 26, 2023

Each time I go into South Shore BMW for service on my car, everyone is knowledgeable and kind. I find the service always exceptional! More

by Namrogblueeyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lattin
Dec 28, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had an exceptional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

First class top to bottom! Always a pleasure- Maitenance, reception and waiting room A plus in every way! More

by dbowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Sullivan
Dec 28, 2023 -

BMW of Rockland responded

That's fantastic! It's great to know we excel in every aspect, from maintenance to customer service and even the comfort of our waiting room. We appreciate your business. We are excited to help you in the future.

December 25, 2023

Very convenient and friendly, informative even if hearing your vehicle need more work is not what you wanted to hear. Loaner car or lift service if needed is a game changer. Thanks More

by absolutelogics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 28, 2023 -

BMW of Rockland responded

It's great to hear that we provided informative updates, and offer solutions like loaner cars or lift services when needed. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 22, 2023

very great service, kind and thoughtful. Everyone is very friendly. Great services was done! Very appropriate it. More

by Jianshan Ye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elijah Ramos , Ryan Sullivan, Avery Trumbo
Dec 27, 2023 -

BMW of Rockland responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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