BMW of Rockland

Used my car to go to a house in Braintree, car sat there for 30 to 40 minutes then I followed it back to the dealer. The dealer was checking a back up censor and a noise my rear view mirror makes when it op for 30 to 40 minutes then I followed it back to the dealer. The dealer was checking a back up censor and a noise my rear view mirror makes when it opens and closes More

I had an amazing experience at this dealership. I was immediately welcomed and taken right int to meet the service advisor, Javier. He was able to provide a rental and had me return the next day wh I was immediately welcomed and taken right int to meet the service advisor, Javier. He was able to provide a rental and had me return the next day which was perfect t! He communicated with me throughout the service visit and kept me updated. Tbis was truly the best car service experience i have had, and I cant thank Javier enough for the seamless customer service! More

I was able to get service for my car on the same day that I called. Service was great and everyone was cordial. I called. Service was great and everyone was cordial. More

2 hrs for an oil change? I was there specifical for special they offered $99 oil change. The compliment inspection took 5 min the other 115 min spent on oil drain filter repl I was there specifical for special they offered $99 oil change. The compliment inspection took 5 min the other 115 min spent on oil drain filter replacement and fill? No wash no vac? Valvoline centers offer a fully synthetic oil change and inspection special @$79 but wait for it.................they do it in 30 minutes or less! Also just fyi I service my own vehicle as a prior mechanic and inquired about a potential repair to get an idea if I want the dealer to do or I set aside a couple hours after diner in my own garage. After my research I found the OEM BMW part was listed @ $456 from BMW and 2 hrs book time from bmw. For a total of $926 from a nh dealer. SSBMW's quote was $2026.36 Ma sales tax 6.25% on $1000.00 so why can another dealer offer the same job at half the labor and parts at 300% less? I recommend anyone thinking about servicing their bmw at south shore bmw to shop it out. If I tried to sell a product or service for 300% more than competitor NASD would take my license away. The more you know More

Everyone was upfront clear and honest with me about my concerns. Thankfully all was well with my car. concerns. Thankfully all was well with my car. More

Staff was efficient and pleasant at intake Facility was neat and well maintained which was professional neat and well maintained which was professional More

Employees were helpful and good service experience in my opinion. I will continue coming here. opinion. I will continue coming here. More

Very friendly team. Washed my car again and was there a couple of weeks ago for a previous service I called in the a.m. for an appointment and was able to get in the aft Washed my car again and was there a couple of weeks ago for a previous service I called in the a.m. for an appointment and was able to get in the afternoon. Into my surprise. I even had a loaner for me to use since it was going to be a few hours, I feel I received plus one service today More

Great service Andrew is great very accommodating ✨ Thank-you☀️Have a great day! Great Service✨ ✨ Thank-you☀️Have a great day! Great Service✨ More

Matt Egger,Service rep,is always pleasant,helpful and informative when arranging my car to be serviced. Meets requested dates and coordinates loaner car if needed. Working with Matt makes it seamless in informative when arranging my car to be serviced. Meets requested dates and coordinates loaner car if needed. Working with Matt makes it seamless in getting service issues completed. More